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Gender communication expert Pat Heim featured in video series

Thursday, January 29, 2009JOHNSON CITY – Two video presentations with Dr. Pat Heim, CEO of The Heim Group and bestselling author, will be shown at East Tennessee State University in the Women’s Professional Enrichment Video Lunch Break Series in February.

Heim, an internationally recognized expert in gender issues and differences in the workplace, has brought together speakers and facilitators who are dedicated to identifying and solving gender-related issues in business.

According to Heim, men and women live in different cultures, and as a result, have different rules regarding “appropriate” adult behavior. Unfortunately, many are unaware of these disparate norms and rules, and often misread what is being communicated, with some women viewing men as belligerent and insensitive, and some men seeing women as over-emotional.

Heim says what the individuals don’t understand is that both men and women are doing what works in their own cultures. Unfortunately, the same behavior can backfire across cultures. Consequently, what appears natural to one gender can seem mysterious and baffling to the other.

“The Power Dead-Even Rule and Other Gender Differences in the Workplace,” which will air on Tuesday (Feb. 3), explains some of these “cultural rules” and helps viewers learn to improve workplace communication between men and women instead of placing blame on either gender.

In “Invisible Rules,” to be presented Tuesday, Feb. 10, Heim discusses how natural gender communication differences can result in confusion and conflict. By “making these invisible rules visible,” she provides the basis for better understanding, communication and teamwork.

Both free sessions begin at noon in the D.P. Culp University Center Forum; participants are welcome to bring their lunch. The series is co-sponsored by the Office of Women in Medicine in the James H. Quillen College of Medicine and the Women’s Resource Center (WRC).

For more information or special assistance for those with disabilities, call the WRC at (423) 439-7847.


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