skip to main content columnskip to left navigationskip to horizontal navigation

Financial Information Systems

Division of Business and Finance

Financial Information Systems

Financial Information Systems will continue operations remotely in order to ensure that all finance related systems remain online and all Business & Finance employees stay up and running through this time.The building will remain locked and electronic documents can be submitted for processing.
Contact Information: email:  & 
phone: 423-439-5504

The Office of Financial Information Systems administers and coordinates various web-based resources and projects related to information technology within the Division of Business & Finance. Our office also safeguards the university's ability to accept credit card payments and establishes various processes and protocols as required in order to maintain compliance and increase efficiency. Specific university systems are also handled in collaboration with several other ETSU departments: Budget, Financial Services, Foundation Accounting, Information Technology Services, Procurement & Contract Services and Tax & Revenue Services.


David Smith
Financial Information Systems Manager

Primary Areas of Responsibility

Goldlink Finance Security

Manages the Goldlink Finance Account Request process, which also establishes access to ePrint and eBucs Requisitioning/Approvals.

TouchNet© Marketplace
Administers the Marketplace online credit card payment system; including all uStores, point-of-sale devices, and TouchNet Ready Partners.
Information Technology
Serves as division liaison to Information Technology Services by providing directives and primary IT user support to all division staff members while also deploying, maintaining, and tracking all computers and other technology resources allocated to Business & Finance departments.
Online Content Creation
Oversees the design, deployment, and verification of all division websites, Dynamic Forms, and online instructional videos.
PCI DSS Compliance
Ensures university departments follow payment card industry data security standards (PCI DSS) for credit card payments.
Provides online and hands-on tutorials, demonstrations, and other resources as needed in order to ensure employee readiness.
Responsible for addressing the relationships between all components of any university process involving credit card payments.
icon for left menu icon for right menu