FREQUENTLY ASKED QUESTIONS
When is the Archives open?
We are open Monday-Friday, 9:00 a.m. - 4:30 p.m. except ETSU holidays and administrative closings. We advise you to call our Reading Room at 423.439.4338 for the most up to date schedule or check our Facebook page.
Where is the Archives of Appalachia located?
We are located on the main campus of East Tennessee State University, Johnson City, Tennessee. You can find us in Room 422 of the Sherrod Library. For GPS our physical address is 344 J L Seehorn Road. Follow this link to a map of the ETSU campus. Sherrod Library is building 320 on the map.
Is there visitor parking on the ETSU campus?
Yes, visitor parking is available. Click here to obtain a visitor parking permit or e-mail the Department of Public Safety at firstname.lastname@example.org. You will need to know when you plan to visit, your tag number, and your driver license number. Parking services will e-mail you a permit to place on your dashboard. A permit allows you to park in any faculty, staff, or student parking lot. There is no charge for a permit. If you cannot obtain a parking permit via email, you may request a permit on the day of arrival at the Parking Services drive up window located at 132 Stout Drive near the main entrance to ETSU from University Parkway.
What kind of genealogical resources are in the Archives?
While our Appalachian Collections focus primarily on the history and culture of the region, we may have family papers and county histories helpful for genealogical research. Microfilm census records and local newspapers are housed in Sherrod Library's microfilm department, on the 2nd floor of Sherrod Library. This link will take you to the Sherrod Library Catalog.
Does the Archives provide reference assistance?
Yes. We provide reference assistance at no charge to patrons visiting the Archives. If you would like to schedule a research appointment to discuss your project, please contact us via phone or email. We also provide distance access services by telephone, mail, and e-mail when possible. A minimum $10.00 distance access fee is charged for distance access requests. For additional information on accessing and using the Archives contact us at 423.439.4338, or email@example.com.
Can I access the Archives' materials online?
No. Currently, we are unable to offer online access to our collections. However, we do offer a searchable online database called ArchivesSpace where we maintain inventories of all of our collections. You can search ArchivesSpace to find materials related to your topic. If you find something of interest, you can then arrange to access the materials through onsite or distance services.
If you have further questions please email firstname.lastname@example.org or call 423.439.4338.