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Continuing Medical Education

Quillen College of Medicine

Regional Conference for Complex Patients

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Regional Conference for Complex Patients

March 1 - 2, 2018

Millennium Centre, Johnson City, Tennessee


About this Conference:
There is a growing need for appropriate solutions to care for complex patients.  Research shows that 1% of all patients use 20% of all healthcare resources/costs.  This is true for primary care patients seen here in this region.  Area medical providers and healthcare systems are scrambling to deploy Patient Health Managers and implement other collaborative practice models.  Their objective is to improve the health among patients with complex physical and social needs while decreasing overuse/misuse of healthcare options.

Keynote Speakers:
Alexander Blount

Alexander Blount, Ed.D.

Professor of Clinical Psychology

Professor of Clinical Psychology, Co-Director of the Center for Behavioral Health Innovation at Antioch University New England and Professor of Family Medicine and Psychiatry at the University of Massachusetts Medical School.

Therese DeVries Narzikul, M.B.A., M.S.N., CRNP

Therese DeVries Narzikul

M.B.A., M.S.N., CRNP

Vice President of Practice Design & Care Coordination, Jefferson Health, Philadelphia, PA.

Thursday, March 1, 2018
Carnegie Hotel and Spa* (click here for a map)
5:00 PM - 8:00 PM

Friday, March 2, 201
The Millennium Centre* (click here for a map)
8:30 AM - 5:00 PM

*Note the two different locations for each day.

Carnegie Hotel
1216 West State of Franklin
Johnson City, TN 37604
(423) 979-6400
Inquire of the ETSU rate

Click here for the agenda

Click here to view presentations (as they become available)

Target Audience:
Family medicine physicians, internal medicine physicians, pediatricians, emergency medicine physicians, advanced practice nurses, physician assistants, pharmacists, nurses, medical and nursing students.

Overall Conference Objectives:
As a result of attending this activity, the participant will be able to:

  • Describe 2-3 best-practice models for addressing complex patients using a team-based approach.

  • Discuss 2-3 local initiatives addressing complex patients using a team-based approach.

  • Describe practice change targets for improvements in their practice.

Registrant Type Fee
*Physicians $50.00
*Non-Physicians $25.00

**Pre-registration closes on February 27, 2018. Pre-registered attendees must pay registration fees in full no later than February 27, 2018, to avoid paying an additional $25.00 on-site registration.

Cancellation Policy:

Registration fees are non-refundable unless received in writing a minimum of 14 days prior to the activity date. Refunds are not provided when the registration fee is $50.00 or less, or when a cancellation request is received less than 14 days prior to the start of the activity.

ETSU Quillen College of Medicine reserves the right to cancel CME activities. If an activity is cancelled, registrants will receive a full refund.

Click here to register

Activity Director:
Jodi Polaha, Ph.D.
Associate Professor of Psychology
Department of Family Medicine, Research Division
East Tennessee State University

Educational Planner:

Marta Gouge

Marta Gouge                                                        
Educational Planner
Office of Continuing Medical Education
Quillen College of Medicine
East Tennessee State University
(423) 439-8074

Conflicts of Interest:
Activity Director Disclosure
Jodi Polaha, Ph.D. None
Planning Committee Members Disclosure
Ivy Click, Ed.D. None
Gina Flack, M.D. None
Marta Gouge None
Patty Harnois-Church, M.S.N., M.H.A. None


This activity has been planned and implemented in accordance with the Essential Areas and Policies of the Accreditation Council for Continuing Medical Education (ACCME) through the Quillen College of Medicine, East Tennessee State University. The Quillen College of Medicine, East Tennessee State University is accredited by the ACCME to provide continuing medical education for physicians.

 OCME Logo
Quillen College of Medicine, East Tennessee State University designates this live activity has a maximum of 6.45 AMA PRA Category 1 Credits™. Physicians should only claim credit commensurate with the extent of their participation in the activity.

Nursing Logo

East Tennessee State University College of Nursing is an approved provider of continuing nursing education by the Tennessee Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation.  A maximum of 6.45 continuing nursing education contact hours have been approved for this conference with

Should you have any questions about nursing contact hours please contact

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