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Welcome to ETSU Department of Family Medicine your Patient Centered Medical Home. We are a Level 1 Recognized 2008 Patient Centered Medical Home by the National Committee for Quality Assurance. The Patient Centered Medical Home is a health care setting that facilitates partnerships between individual patients, and their personal physicians, and when appropriate, the patient's family. Care is facilitated by registries, information technology, health information exchange and other means to assure that patients get the indicated care when and where they need and want it in a culturally and linguistically appropriate manner.

We here at ETSU Family Medicine want to ensure that you are the healthiest you can be. Your health care team will make every effort to teach and encourage you and your family to make better choices and reach healthier lifestyle. We here at ETSU Family Medicine are honored to be your Patient Centered Medical Home.




Lori Francis, NCQA PCMH CCE
Clinical Services Coordinator
ETSU Department of Family Medicine


We strive to provide you, your family and friends with the best possible care, based on evidence based guidelines and the Patient Centered Medical Home philosophy. This means that we are going to place a greater focus on putting you at the center of your health care. We not only want to help you feel better when you are sick, but we want to keep you healthy. The way we can do that is to support you in taking a more active role in your health care. Whether it is:

  • Keeping your appointments
  • Taking your medications properly
  • Helping you develop healthier life style habits
  • Providing resources to assist you in your everyday life





 The National Committee for Quality Assurance is a private, not-for-profit organization dedicated to improving health care quality.

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