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Help Desk

Information Technology Services


Accounts Requesting a new computer account

Full-Time Employees

Accounts for full-time employees are generated automatically once the following things occur:

  • Human Resources has entered the contract information into the system
  • Payroll has entered the employee's assignment information into the system
  • The employee's official start date has passed.

This process may take a couple of days after your start date.

Part-Time and Temporary Employees

Some part-time or temporary employees may be entered in with a pay code that doesn't automatically generate an account. For those employees that need an ETSU account, a you can request an account be generated. You can use this account to fill out the request form.

Shared Accounts for Departments and/or Organizations

You may submit a request for a shared account for your department or organization using the Departmental Account Request form.
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