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Help Desk

Information Technology Services


GoldLab Remote Desktop Web Access

When the Web Access role is installed, a web site is created and access to the application published in the Remote Desktop Services (RDS) environment is made available from that website. Steps to access the site and apps associate with the site follow:

Navigate to the GoldLab Website

Open a web browser to access Goldlab services either on or off campus through Page

Login using your ETSU domain credentials. Please note that you will enter your username only and not your full email address.

GoldLab login pageSelect the folder containing the application you need to use and click or tap to open it.

GoldLab Folders

Opening the folder displays the software options available. Click or tap the application you will be using to open it. When given the option select OK to open the file (this may vary by web browser.)GoldLink File Opening

Choose Connect to allow the to connection to the application.GoldLab allow connect

If you are not using Internet Explorer or Microsoft Edge you will be prompted to enter your ETSU username and password again.

GoldLab Credentials

The application will open and you can begin using it as you would any other program.



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