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Help Desk

Information Technology Services


Training Web Conferencing

Academic Technology Services offers training on the following topics. Contact us if you are interested in receiving training on one of these subjcts.


Zoom is a tool that allows you to hold synchronous online classrooms and meetings. It enables meeting participants to share video, voice, documents, and computer screens, as well as conduct polls, split into breakout groups, and more. If you are interested in learning more about Zoom, contact the ATS office.

Learn more about Zoom »

Skype for Business

Skype for Business is a collaboration tool that comes as part of our University-wide Microsoft Office 365 services, meaning that it is available to both students and employees. Skype for Business allows you to make voice and video calls, share your computer screen, and even record your calls for review or sharing. And since it is a part of Office 365, you already have a Skype for Business account. All you have to do is open the application and sign in with your ETSU username and password.

If you are interested in training, please contact Barbara Chamberlain ( | 439-8615.

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