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Office of Human Resources

East Tennessee State University

Communicating Poor Performance

Notice the following in the video:

  • The supervisor is well prepared. Supervisor has logs, business cards, EAP brochure, the employee's job description and a copy of the evaluation in hand before the meeting.
  • The employee has been given the chance to review the evaluation before meeting with the supervisor.
  • The meeting is held in a private and neutral setting, the conference room table (complete with tissues), rather than the supervisor's office/desk.
  • The supervisor has made notes regarding talking points in order to keep the conversation on track.
  • The employee is not surprised by the evaluation.

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