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Title Code: 4150
Occ. Group: 114.248
Skill Level: 3
FLSA Status: Non-exempt
Expectations for All Employees
East Tennessee State University pursues its mission based upon core values. An employee's job performance must support and exhibit the university's core values:
PEOPLE come first, are treated with dignity and respect, and are encouraged to achieve their
RELATIONSHIPS are built on honesty, integrity and trust;
DIVERSITY of people and thought is respected;
EXCELLENCE is achieved through teamwork, leadership, creativity, and a strong work ethic;
EFFICIENCY is achieved through wise use of human and financial resources; and COMMITMENT to intellectual achievement is embraced.
Performs routine clerical and word processing duties related to the work unit with specific instructions for established work procedures requiring very limited decision making.
Characteristic Duties and Responsibilities
Composes routine correspondence, memorandums, reports, brochures, and other materials from rough drafts and clear copy and prepares labels
Alphabetizes office documents and files according to unit procedures
Maintains routine clerical records, logs and/or data, and compiles and assembles routine reports for unit
Enters data into databases
Maintains and processes time-keeping records for unit
Operates office equipment including personal computers, copiers, calculators, typewriters, fax machines, or other equipment in the work unit
Answers telephone and serves as a receptionist greeting campus visitors to unit and provides general information
Purchases office supplies
Takes and provides oral and written messages to unit employees
Sorts and distributes incoming unit mail
Completes, enters data to departmental forms, makes routine calculations, and checks for accuracy
Processes documents or forms according to instructions
Delivers documents and other items to offices and other locations
Orders and maintains inventory of office supplies
Operates cash register and collects payments for various fees
All incumbents are expected to perform these functions except for those qualifying under the Americans with Disabilities Act for a reasonable accommodation.
These functions may vary by institution.
Incumbents may provide backup to various functions within the unit.
Well defined work procedures are established.
May oversee work of student workers.
High school diploma or GED.
Knowledge, Skills, Abilities and Worker Characteristics
Knowledge of telephone etiquette
Skill in basic filing and record keeping
Skill in using computer applications for word processing in windows environment
Ability to read, spell, and perform simple mathematical computations
Ability to learn the operation of a variety of office machines including personal computers, telephones, copiers and fax machines
Working Conditions/Physical Demands/Special Conditions
Specific working conditions, physical demands and special conditions relative to this position are on file in the Office of Human Resources for your information
Date Skill Evaluation
5/2004 3 412021122
The intent of this job description is to provide a representative summary of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position.