- ETSU Job Opportunities
- Compensation & Classification
- Employee Relations
- Training & Development
- ETSU Retirees Association
- Policies & Procedures
- Documents & Forms
- Contact Us
Title Code: 4440
Occ. Group: 114.035
Skill Level: 6
FLSA Code: Non-exempt
Expectations for All Employees
East Tennessee State University pursues its mission based upon core values. An employee's job performance must support and exhibit the university's core values:
PEOPLE come first, are treated with dignity and respect, and are encouraged to achieve their
RELATIONSHIPS are built on honesty, integrity and trust;
DIVERSITY of people and thought is respected;
EXCELLENCE is achieved through teamwork, leadership, creativity, and a strong work ethic;
EFFICIENCY is achieved through wise use of human and financial resources; and COMMITMENT to intellectual achievement is embraced.
Plans, supervises, schedules and monitors the functions of a units clerical support and supervises the daily activities of the employees of the unit. Position is primarily responsible for employee supervision and coordination of unit activities.
Characteristic Duties and Responsibilities
Plans, schedules, allocate and prioritize the workload to meet operating requirements of the unit
Determines and/or revises procedures for unit operations as needed
Supervises unit staff in the performance of duties and responsibilities
Resolves work unit problems
Monitors and tracks unit expenditures
Creates contracts and/or invoices
Interprets policies and procedures as they relate to unit operations
Processes payments and refunds
Maintains budgetary accounts and records
Oversees purchase of unit materials and equipment
Recommends hiring and/or discharge of employees
Ensures reliability and accuracy of departmental computer databases/or paper files
Assists in scheduling departmental meetings, conferences, presentations, and other business activities
All incumbents are expected to perform thee functions except for those qualifying under the Americans with Disabilities Act for a reasonable accommodation.
These functions may vary by institution.
Other duties as assigned.
Works under general supervision with advice and guidance from supervisor for complex issues or exception to policy
Has responsibility for managing the work of non-exempt staff in unit.
1 year of post-high school level course work in office or business administration.
3 years progressively responsible office experience
Associate degree with 1 year of responsible office experience
Knowledge, Skills, Abilities and Worker Characteristics
Knowledge of policies, practices, and procedures of office management
Knowledge of supervisory principles, practices, and techniques
Skill in using computer applications for word processing, spreadsheets, and databases in windows environment
Skill in making mathematical computations
Skills in using personal computers, copiers, fax machines, and other office equipment
Ability to communicate effectively
Ability to organize and prioritize multiple tasks
Ability to work with diverse employees and customers
Working Conditions/Physical Demands/Special Conditions
Specific working conditions, physical demands and special conditions relative to this position are on file in the Office of Human Resources for your information
Date Skill Evaluation
5/2004 6 613221222
The intent of this job description is to provide a representative summary of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position.