Title Code: 4515
Occ. Group: 114.917
Secretary 1
Skill Level: 3
FLSA Status: Non-exempt
IPEDS: 410
Expectations for All Employees
East Tennessee State University pursues its mission based upon core values. An employee's job performance must support and exhibit the university's core values:
PEOPLE come first, are treated with dignity and respect, and are encouraged to achieve their
full potential;
RELATIONSHIPS are built on honesty, integrity and trust;
DIVERSITY of people and thought is respected;
EXCELLENCE is achieved through teamwork, leadership, creativity, and a strong work ethic;
EFFICIENCY is achieved through wise use of human and financial resources; and COMMITMENT to intellectual achievement is embraced.
Job Purpose
Performs basic secretarial and clerical activities. These activities may include, but are not necessarily limited to, performing word processing, receiving and assisting visitors, filing, receiving and directing phone calls, opening, sorting, and distributing mail, sending and receiving faxes, gathering information and materials, preparing outgoing mail, copying and collating materials, and operating standard office equipment.
This position works under close supervision in performing routine secretarial and clerical tasks that require the limited use of judgment. This is an entry-level classification, requiring basic skills. The Secretary 2 classification entails a greater variety of duties and more pronounced computer and word processing skills than the Secretary 1.
Characteristic Duties and Responsibilities
Serves as secretary to assigned individual or department
Receives visitors; provides routine information or directs visitor to appropriate person
Answers incoming phone calls; provides routine information, takes messages or refers calls to appropriate person
Uses word processing software to produce routine correspondence, reports, work orders and other documents
Files correspondence, reports, purchase orders and other documents according to established procedures
Maintains and orders office supplies and other materials as needed
Sorts and distributes incoming mail and prepares outgoing mail
Checks reports and other documents for accuracy
Copies and collates materials for use in reports and presentations and/or distributes to specified parties
Supplemental Functions
All incumbents are expected to perform these functions except for those qualifying under the Americans with Disabilities Act for a reasonable accommodation.
These functions may vary by institution.
Incumbents may provide backup to various functions within the unit.
May be required to perform related clerical tasks as assigned
Performs other work as assigned
Direction Received
Receives close supervision from the designated office or departmental supervisor.
Direction Given
May oversee or check work of student workers or temporary employees
Job Specifications
High School diploma or GED or an equivalent combination of education and experience. May require specific level of skill in keyboarding.
Knowledge, Skills, Abilities and Worker Characteristics
Knowledge of basic office procedures and equipment
Basic knowledge of word processing software applications
Ability to operate office machines such as personal computers, fax machines, telephones and copiers
Working Conditions/Physical Demands/Special Conditions
Specific working conditions, physical demands and special conditions relative to this position are on file in the Office of Human Resources for your information.
Date Skill Evaluation
5/2004 3 412021122
The intent of this job description is to provide a representative summary of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position.