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Office of Human Resources

East Tennessee State University

Title Code: 4090 

Occ. Group: 521.846 

Bookstore Manager

Expectations for All Employees

East Tennessee State University pursues its mission based upon core values. An employee's job performance must support and exhibit the university's core values:

PEOPLE come first, are treated with dignity and respect, and are encouraged to achieve their full potential;
RELATIONSHIPS are built on honesty, integrity and trust;
of people and thought is respected;
is achieved through teamwork, leadership, creativity, and a strong work ethic;
is achieved through wise use of human and financial resources; and COMMITMENT to intellectual achievement is embraced.


Employees in this class are under general supervision. Work performed in supervising assigned personnel; ordering books and departmental supplies for bookstore; executing administrative tasks and performing related work as required.

Characteristic Duties and Responsibilities

Supervises students and employees of lower classifications.

Inventories, orders, arranges and maintains textbooks and other supplies.

Submits daily report sheets for all invoices and freight bills.

Performs administrative duties such as: interviewing applicants for employment, maintaining time and leave records, and providing customer assistance.

Performs other work as assigned. 

Required Knowledge and Abilities

Knowledge of basic principles and methods of supervision.

Knowledge of inventory techniques and methods.

Knowledge of business English and arithmetic.

Knowledge of the use of stock catalogs and the proper procedures for placing orders.

Ability to keep accurate records and make reports.

Ability to direct the work of others.

Ability to evaluate situations and make decisions.

Ability to establish and maintain an effective working relationship with the students, the public and other employees. 

Recommended Qualifications

Applicants possessing these qualifications have a good probability for success in this class. However, applicants not possessing these qualifications should apply if they believe their training and experience will enable them to perform the work successfully. Successful completion of two years from an accredited college or university. Experience as a sales clerk, supply clerk, or stores clerk with some supervisory experience. 

  Date     Skill         Eval        
5/2004     7      623222231

The intent of this job description is to provide a representative summary of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position.

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