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Office of Human Resources

East Tennessee State University

Information System Records Clerk

Title Code: 4290 

Occ. Group: 

Information System Records Clerk

Expectations for All Employees

East Tennessee State University pursues its mission based upon core values. An employee's job performance must support and exhibit the university's core values:

PEOPLE come first, are treated with dignity and respect, and are encouraged to achieve their full potential;
RELATIONSHIPS are built on honesty, integrity and trust;
of people and thought is respected;
is achieved through teamwork, leadership, creativity, and a strong work ethic;
is achieved through wise use of human and financial resources; and COMMITMENT to intellectual achievement is embraced.


Employees in this class are under general supervision. Work performed in the processing of forms and records, and maintaining a filing system or operation. Performs other duties as assigned. 

Characteristic Duties and Responsibilities

Completes and/or codes records, form letters, lists and source documents with required information.

Types notes, and/or makes entries for specific kinds of verbal and numerical information.

Checks records, forms and computer lists for procedural correctness, edit exception errors, missing data, etc.

Computes totals, averages, balances, etc.

Sorts, assembles, and arranges materials systematically.

Operates alpha-numeric on-line data entry terminal.

May greet and assist visitors or customers.

May distribute various materials.

May oversee, direct, or check work of student workers, temporary employees, and/or lower level clerical employees.

Performs other duties as assigned. 

Required Knowledge and Abilities

Typing abilities.

Willingness to work and willingness to work with others.

Administrative and supervisory capability.

Verbal comprehension.

Numerical facility.

Verbal expression. 

Recommended Qualifications

Applicants possessing these qualifications have a good probability for success in this class. However, applicants not possessing these qualifications should apply if they believe their training and experience will enable them to perform the work successfully. High school graduate or equivalent; one year clerical experience or equivalent in specialized training; type 45 wpm. 

Date         Skill          Eval            
5/1/83          4     5120212220

The intent of this job description is to provide a representative summary of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position.

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