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Office of Human Resources

East Tennessee State University

Title Code: 4430 

Occ. Group: 111.547 

Night Administrative Clerk

Expectations for All Employees

East Tennessee State University pursues its mission based upon core values. An employee's job performance must support and exhibit the university's core values:

PEOPLE come first, are treated with dignity and respect, and are encouraged to achieve their full potential;
RELATIONSHIPS are built on honesty, integrity and trust;
of people and thought is respected;
is achieved through teamwork, leadership, creativity, and a strong work ethic;
is achieved through wise use of human and financial resources; and COMMITMENT to intellectual achievement is embraced.


Employees in this class are under general supervision. Work performed in assisting students, faculty and administration in the evening; maintains security for building and performs related work as required. 

Characteristic Duties and Responsibilities

Conducts or assists in conducting several administrative functions in the evening for students, faculty and the general public, i.e., registration, drop and add, book sales, financial applications, and answering phone and giving information.

Assists instructors in obtaining materials and equipment stored in building.

Ensures student and faculty adherence to regulations.

Ensures cleanliness of spaces used as classrooms.

Performs related work as assigned. 

Required Knowledge and Abilities

Knowledge of school policies and procedures, particularly related to student services.

Knowledge of modern office practices, procedures and equipment.

Knowledge of security procedures.

Knowledge of business English and arithmetic.

Ability to evaluate situations and make decisions.

Ability to understand and follow oral and written instructions.

Ability to work independently.

Ability to establish and maintain an effective working relationship with the students, the public and other employees. 

Recommended Qualifications

Applicants possessing these qualifications have a good probability for success in this class. However, applicants not possessing these qualifications should apply if they believe their training and experience will enable them to perform to the work successfully. Graduation from a standard high school. Work experience involving public contact. 

Date         Skill         Eval            
10/1/80        3     412021131

The intent of this job description is to provide a representative summary of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position.

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