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Office of Human Resources

East Tennessee State University

Title Code: 4565
Occ. Group: 111.927 

Student Records Coordinator

Expectations for All Employees

East Tennessee State University pursues its mission based upon core values. An employee's job performance must support and exhibit the university's core values:

PEOPLE come first, are treated with dignity and respect, and are encouraged to achieve their full potential;
RELATIONSHIPS are built on honesty, integrity and trust;
of people and thought is respected;
is achieved through teamwork, leadership, creativity, and a strong work ethic;
is achieved through wise use of human and financial resources; and COMMITMENT to intellectual achievement is embraced.


Employees in this class are under general supervision. Work performed in maintaining records and files; reviewing student records for graduation requirements; verifying repeated courses and performing related work as required. 

Characteristic Duties and Responsibilities

Updates student file from grade slips, computer printouts, etc.

Posts grade changes, repeats, and credit by examination to student record.

Checks and verifies accuracy of information as required.

Reviews student records and verifies that all requirements for graduation are met.

Assists in preparation for graduation exercises.

Answers telephone and composes correspondence as required.

Performs other work as assigned. 

Required Knowledge and Abilities

Knowledge of business English and arithmetic.

Knowledge of organizational rules, regulations and procedures.

Knowledge of modern office practices, procedures, and equipment.

Ability to make arithmetic computations and tabulations accurately.

Ability to understand and follow oral and written instructions.

Ability to evaluate situations and make decisions.

Ability to establish and maintain an effective working relationship with the students, the public and other employees. 

Recommended Qualifications

Applicants possessing these qualifications have a good probability for success in this class. However, applicants not possessing these qualifications should apply if they believe their training and experience will enable them to perform the work successfully. Graduation from an accredited four year college or university. 

Date         Skill         Eval           
10/1/80        6     523031232

The intent of this job description is to provide a representative summary of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position.

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