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Office of Human Resources

East Tennessee State University

Telecommunication Technician 3

Title Code: 5273 

Occ. Group:  

Telecommunication Technician 3

Expectations for All Employees

East Tennessee State University pursues its mission based upon core values. An employee's job performance must support and exhibit the university's core values:

PEOPLE come first, are treated with dignity and respect, and are encouraged to achieve their full potential;
RELATIONSHIPS are built on honesty, integrity and trust;
of people and thought is respected;
is achieved through teamwork, leadership, creativity, and a strong work ethic;
is achieved through wise use of human and financial resources; and COMMITMENT to intellectual achievement is embraced.


Employees in this class are under general supervision. Work performed in repair and maintenance of telecommunications equipment, including switch system. Performs related duties as assigned. 

Characteristic Duties and Responsibilities

Isolate, diagnose and repair problems with station wiring, instruments, switch system, and other telecommunications equipment.

Complete installations, repairs, maintenance and/or calibrations on telecommunications equipment.

Read diagrams, schematics, blueprints and technical manuals for repair and diagnostic information.

Perform a variety of telecommunications tests and checks utilizing telecommunications test equipment.

Inspect and/or install station wiring, equipment and telephone systems.

Maintain cable and equipment records.

Use CRT to update switch system software.

Modify switch hardware to add features, update system, and make repairs.

Perform related work as required. 

Required Knowledge and Abilities

Knowledge of modern telecommunication principles and procedures.

Knowledge of tools and equipment used in telecommunications work.

Ability to isolate, diagnose, and troubleshoot telecommunications systems using schematics, diagrams, etc.

Ability to troubleshoot and modify switch hardware and software.

Ability to repair, maintain and install telecommunications equipment.

Ability to maintain records on equipment and equipment maintenance.

Ability to evaluate situations and make decisions.

Ability to inspect equipment for upkeep requirements.

Ability to establish and maintain an effective working relationship with others. 

Recommended Qualifications

Applicants possessing these qualifications have a good probability for success in this class. However, applicants not possessing these qualifications should apply if they believe their training and experience will enable them to perform the work successfully. Graduation from a standard high school including or supplemented by courses in current digital electronics or current computer maintenance technology. Manufacturer's training and certification. Three (3) years of successful work experience in increasingly responsible technical, telecommunications position, including experience maintaining switch system.

Date         Skill         Eval            
4/88              9     733033422

The intent of this job description is to provide a representative summary of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position.

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