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Office of Human Resources

East Tennessee State University

Title Code: 4635
Occ. Group: 114.383 

Word Processing Operator 1

Expectations for All Employees

East Tennessee State University pursues its mission based upon core values. An employee's job performance must support and exhibit the university's core values:

PEOPLE come first, are treated with dignity and respect, and are encouraged to achieve their full potential;
RELATIONSHIPS are built on honesty, integrity and trust;
of people and thought is respected;
is achieved through teamwork, leadership, creativity, and a strong work ethic;
is achieved through wise use of human and financial resources; and COMMITMENT to intellectual achievement is embraced.


Employees in this class are under general supervision. Work performed in operating word processing equipment and performing related work as required. 

Characteristic Duties and Responsibilities

Inputs text into a CRT terminal or keyboard to be stored on disks, cards, tapes, etc.

Revises text in machine, as directed.

May type some technical work containing mathematical equations, tables, charts, etc.

Organizes text into pleasing format.

Prints requested copies, envelopes, forms, etc. on one-unit machines or on separate printer.

Alters variables to produce accurate individual copies.

Maintains record files of imputed data.

Transcribes dictation from machine.

Performs other work as assigned. 

Required Knowledge and Abilities

Knowledge of business English and arithmetic.

Knowledge of modern office practices, procedures and equipment.

Ability to work independently on a variety of responsible clerical tasks.

Knowledge of modern word processing equipment operation.

Ability to understand and follow oral and written instructions.

Ability to establish and maintain an effective working relationship with the students, the public and other employees. 

Recommended Qualifications

Applicants possessing these qualifications have a good probability for success in this class. However, applicants not possessing these qualifications should apply if they believe their training and experience will enable them to perform the work successfully. Graduation from a standard high school including or supplemented by experience or courses in general office practices and word processing equipment operation. 

 Date       Skill         Eval        
4/27/82      3     512011122

The intent of this job description is to provide a representative summary of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position.

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