| Consultation Services | Employees and supervisors may contact our employee relations staff for confidential
guidance and/or advice concerning a work situation, a complaint, or grievance.
Support Staff Grievance Procedures |
| Mediation Services | Faculty and staff are encouraged to use our confidential mediation process to help
communicate with their co-workers and supervisors when seeking a resolution to a conflict.
Mediation Guide (pdf) |
| Employee Recognition | The Employee Recognition Program provides an opportunity for employees and students to nominate individuals or groups for their service to the university or the community. Selected employees receive a gift and certificate and are featured on the Human Resources website. |
| Progressive Discipline |
ETSU practices progressive discipline beginning with supervisory counseling to ensure prompt, consistent and fair treatment of all employees. Before taking any action, supervisors should read the progress discipline policy, and/or contact Employee Relations for a consultation. |
| Employee Training and Development |
We offer classroom and eTraining to individuals, groups and department on topics ranging from documenting performance to responding to inappropriate workplace behavior. |
| Performance Evaluations | Evaluations are performed annually and during an employee's initial 6-month probationary period to assist personnel in professional development and in achieving University goals. The procedures outlined apply to every regular full or part-time, non-faculty University employee. |
| Employee Assistance Program |
 The Employee Assistance Program (EAP) provides no cost consultation and referral
for employees and their eligible family members. Examples of problems that may be
addressed include substance abuse, family, marital, emotional, legal, financial, elder
care, workplace, stress, etc.
Access tools and contact information at the Here4TN website. Here4TN website |
| Employee Coaching | Supervisors may contact our employee relations and training staff for the confidential development of employee coaching plans. Employees receive behavior and skills coaching. |
Related Links
Discrimination & Harassment - Complaint & Investigation Procedure
Inappropriate and/or Aggressive Behavior in the Workplace Brochure (.pdf)
Responding to Inappropriate Behavior in the Workplace (video)
