Consultation Services | Employees and supervisors may contact our employee relations staff for confidential
guidance and/or advice concerning a work situation, a complaint, or grievance.
Support Staff Grievance Procedures |
Mediation Services | Faculty and staff are encouraged to use our confidential mediation process to help
communicate with their co-workers and supervisors when seeking a resolution to a conflict.
Mediation Guide (pdf) |
Employee Recognition | The Employee Recognition Program provides an opportunity for employees and students to nominate individuals or groups for their service to the university or the community. Selected employees receive a gift and certificate and are featured on the Human Resources website. |
Progressive Discipline |
ETSU practices progressive discipline beginning with supervisory counseling to ensure prompt, consistent and fair treatment of all employees. Before taking any action, supervisors should read the progress discipline policy, and/or contact Employee Relations for a consultation. |
Employee Training and Development |
We offer classroom and eTraining to individuals, groups and department on topics ranging from documenting performance to responding to inappropriate workplace behavior. |
Performance Evaluations | Evaluations are performed annually and during an employee's initial 6-month probationary period to assist personnel in professional development and in achieving University goals. The procedures outlined apply to every regular full or part-time, non-faculty University employee. |
Employee Assistance Program |
![]() Access tools and contact information at the Here4TN website. Here4TN website |
Employee Coaching | Supervisors may contact our employee relations and training staff for the confidential development of employee coaching plans. Employees receive behavior and skills coaching. |
Related Links
Discrimination & Harassment - Complaint & Investigation Procedure
Inappropriate and/or Aggressive Behavior in the Workplace Brochure (.pdf)
Responding to Inappropriate Behavior in the Workplace (video)