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Training and Development

Office of Human Resources

Supervisor Development Program

The Supervisor Development Program is designed to improve effectiveness of ETSU supervisors with no cost to the employees or the department.  Employees may also take classes without having to participate in the certification program.  Once participants complete all the classes, a Certification of Completion will be awarded to each participant.  The certificates of completion will also be placed in the employee's official personnel file for availability when being considered for promotion or hiring with the university.

Instructions: To complete the required eTraining classes, click on the course title and enter your email address. To complete the Skillsoft courses, log into Skillsoft and search course title. To request Skillsoft access, please email


Required eTraining Classes


Required Skillsoft Classes


(Complete one of these)
  • Management Essentials: Directing Others
  • Management Essentials: Delegating


(Complete one of these)
  • Leadership Essentials: Building Your Influence as a Leader
  • Leadership Essentials: Leading with Emotional Intelligence

(Complete one of these)

  • Management: First Time Manager - Understanding a Manager's Role
  • Management: Business Coaching - Getting Ready to Coach


To request a Skillsoft account for yourself
or an employee under your supervision, please email


Continuing Certification Requirement

Employees must complete the Supervisor Development Refresher class on an annual basis to maintain certification. 

 Supervisor Development Refresher



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