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Academic Technology Services

Classroom & Online Education

Online Course Development and Support

Online and web-enhanced courses have become a powerful way of reaching and engaging students. Traditional classroom students can now interact with online students at great distances. Non-traditional students can work and continue their education thanks to asynchronous courses.

As faculty, it can be difficult to navigate the ever-changing technology that allows these online interactions. That's where we come in.


D2L Learning Management System

D2L is our Online Learning Environment here at ETSU. D2L can be used to teach a course entirely online or as an enhancement for a traditional classroom where you can post materials and have online discussions. D2L is extremely flexible, easy to use, and scalable so that you can use the tools you need to teach your course.

D2L Help Site
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Online Course Development

We have several ways to assist the development of your online course. First and foremost, we are available to meet with you for one-on-one assistance. Every course is different and online courses are no exception. Online Training and regularly scheduled workshops are also available on a number of topics.

Developing an Online Course
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Course Reviews and the MOU

As required by SACS, all ETSU online courses must undergo reviews to ensure best practices and sound instructional design. These reviews focus on structure, organization, accessibility, interaction and instructional design. All courses should be evaluated using the MOU Scoring Rubric.

The Memorandum of Understanding (MOU) for online courses is an agreement between Information Technology Services and the faculty member and department developing the online course. The MOU encompasses two pieces, the online course review and possible compensation for the faculty member developing the course.

MOU Site
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Synchronous Online Courses

Synchronous online courses use technology such as WebEx Classroom and the Codian Bridge to give faculty the ability to engage students wherever they might be. As long as students have a computer and a connection to the internet, they can join a virtual classroom and interact with the instructor and students in the classroom or other locations.

Synchronous Help Page
Learn more about Synchronous courses



The TN eCampus Program is a fully online degree program coordinated through the Tennessee Board of Regents.  The TBR's technology centers, community colleges, and universities have joined in collaboration to offer fully online programs and courses.

TN eCampus Site
Learn more about TN eCampus

Support Contact

Chelsie Dubay
Chelsie Dubay
Internet Program Support Coordinator

Support Contact

Stephanie Tweed
Stephanie Tweed
Instructional Design Coordinator

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