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Telephone Usage

Phone Specifications, Long Distance Authorization Codes,
Voicemail Instructions and Billing Information

VoIP Phones

Cisco Phone 7962 Quick Reference (features, call forwarding, call transfers, etc.)

Cisco Phone 3905 Quick Reference (features, call forwarding, call transfers, etc.)

Cordless, Courtesy and User Provided Phone Use Quick Reference 

Long Distance Authorization Codes (PINs) 

Voicemail Instructions 

Billing Information

Campus Calling Quick Reference Guide

Emergency Dialing

In an emergency:    911

ETSU Public Safety: 439-4480

Local and Toll-Free Dialing

Campus numbers: Dial only the last five digits (9-xxx)

Local, off campus: Dial 8 + the seven-digit number

Toll-free: Dial 8 + 1 + toll-free number

Long Distance Dialing

Dial 8 + 1 + area code + seven-digit number, enter Long Distance PIN when prompted

International Dialing

Dial 8 + 011 + country code + city code + local telephone number

Campus Information

Campus Information: Dial 439-1000 or 0.

ITS Help Desk

Information Technology Services: Dial 439-4648


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