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ETSU Online

East Tennessee State University

Online Master of Science in Human Services

Human Services

100% Online Master of Science Degree Program

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The Master of Science (M. S.) in Human Services offers a core curriculum, internship, and capstone experience to provide enhanced competence and advanced qualifications grounded in best practice and directed toward success in the helping professions. 

Human Services is a broadly defined field with an interdisciplinary knowledge base, focused on prevention and remediation to uniquely promote various ways to meet human needs. Graduates may further their careers in leadership of human service programs, administration of nonprofits, staff training, grant writing, team leader, program development and coordination, family support, operational management, marketing and public relations, research and program evaluation, advocacy and community organizing, advancement and fundraising, and expanding number of roles with private, public, voluntary, international, and nonprofit organizations.

NOTE: The Master of Science does not lead to professional licensure as a counselor. See the M. A. in Counseling program for information on counselor preparation programs.



Program of Study

The world is changing, growing more diverse and complex. There is a need for a variety of helping professionals. Governments are privatizing, and the resulting human service organizations create units and positions with versatile functions and transformative response.

While our practitioners will work for the public, they will also serve foundations and for-profit purposes in areas like mental/behavioral health, wellness, eldercare, childcare and child life specialists, substance abuse counseling, youth development, homelessness, hunger, poverty, social justice, domestic violence, neglect and abuse, human resources, risk management, career coaching, college admissions and student affairs, university advisement, educational consultation, disability services, diversity training, quality enhancement, records supervision, emergency management and crisis intervention, parent-caregiver education, career coaching, therapeutic recreation and camping, facility licensure, nonprofit board membership, corrections counseling, and community outreach. 

Information including curriculum and graduation requirements can be found in the ETSU Graduate Catalog entry for the Human Services, M.S. Program.


Program Admission Requirements

Each applicant for admission to the Master of Science in Human Services degree must meet the admission requirements of the ETSU School of Graduate Studies. Application for admission to graduate study is open to any person with a bachelor’s degree from a regionally accredited institution. The transcripts of applicants with bachelor’s degrees from non-regionally accredited institutions will be reviewed individually. If additional coursework is required to meet East Tennessee State University’s minimum accreditation standards for graduation, it should be specified at the time of admission. To be considered for fall enrollment, the application deadline is February 15.

The Department of Counseling and Human Services values diversity and does not condone or engage in discrimination based on race, color, gender identity and expression, sexual or affectional orientation, religion, age, national origin, veteran status, physical disability, or socioeconomic status.

Because of the importance of interactional competency in the field of human services, interpersonal skills, professional behavior, and aptitude for human services work will be considered in addition to academic potential.

In addition to submitting an application, a non-refundable application fee, and official transcript of all academic work previously completed, the following are required (all materials are to be submitted to the Office of Graduate Studies):

An undergraduate Grade Point Average (GPA) of 3.0 or higher Exception: Applicants with an undergraduate GPA below 3.0 may be considered for admission a. upon the submission of Graduate Record Exam (GRE) scores indicating an aptitude for success in graduate school OR b. completion of at least 9 hours of graduate coursework with at least a GPA of 3.5

Three (3) letters of reference that address the applicant’s abilities and potential for graduate education and human services professional practice;

An essay (2-3 pages) detailing experiences that have shaped pursuit of the degree, disposition and skills for advocating and helping others in their personal and social development, and what to anticipate from the graduate program;

A resume, including personal data, educational experience, employment and volunteer experiences, specialized trainings/professional development, grant or scholarship authorship and/or implementation, organization officer or board membership, and professional affiliations and recognition; and

After a review of application materials, applicants whose documents indicate a potential for success will be invited for an interview (video conferencing, phone, or in person) with human services graduate program faculty.

Note: applicants who are otherwise qualified for admission may not be admitted based on program enrollment and limited resources. 


Tuition, Fee, and Financial Assistance


ETSU Tuition and Fees

ETSU eRate (for out-of-state students taking ALL course work online in any semester)

Border County Information: Students in North Carolina and Virginia living in counties bordering Tennessee may receive in-state tuition. For more detailed tuition information based on your specific situation, please contact the ETSU Office of Admissions.

Student accounts, payment calendars, and payment plan information

ETSU Bursar Office

(423) 439-4212

Financial Aid

Financial Aid Step by Step Guide

Types of Aid

(423) 439-4300


Scholarship Information

(423) 439-7094



Let Us Introduce You to The Program Advisor!

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