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Online Help

Online Course Creation and Support

This site contains information to assist faculty who are new to online teaching, developing a new online course or taking over one that exists. New online faculty are encouraged to contact Academic Technology Services before they begin developing an online course. We can provide instructional design assistance that will aid in the development process.

Creating an Online Course

What qualifies as an online course

What courses can be taught online is determined by your college and department. While the delivery method does not need special approval, all online courses must be reviewed.

Building an online course in banner

Online courses must be designated in Banner to appear correctly to students and be built properly in the system.

What qualifies for an MOU

New online courses must be approved through the University’s Curriculum Process System. Extra compensation will not be paid for experimental courses, special topics or independent study courses. Courses that do not require traditional development may be assessed for eligibility by the ETSU Online Liaisons on a case by case basis. These courses include but are not limited to clinicals, practicums, test preparation, field placements, and courses where the majority of instructional material has been developed by a third party (e.g. course packs from publishers). These courses may not be eligible for compensation, or may only be eligible for partial compensation, as determined by the ETSU Online Liaisons.

The specified course must be offered at least three times during a three year period. Semesters taught prior to course approval will not count toward the three time requirement. It is the department's responsibility to ensure that the course is offered for the agreed upon period. If the course is not offered at least three times during a three year period, it is the department’s responsibility to reimburse ETSU Online for the extra compensation paid to the faculty member who developed the course.

Course instructors and their departments must assure that the course material is current; i.e., having been reviewed within the last six months. Instructors may request peer reviews at any time. ITS reserves the right to review the course annually to ensure that it has been maintained in accordance with these guidelines.

When Can a Course Be Submitted

Courses must be fully developed before they are officially reviewed. This includes all instructor content, supplemental content, interactive elements, assessments and the gradebook. ATS can assist with course development at all stages. Developers must submit a self-assessment before an official review begins.

Developing an Online Course

Training and Support

One-on-one Assistance

We have several ways to assist the development of your online course. First and foremost, we are available to meet with you for one-on-one assistance. Every course is different and online courses are no exception. Along this line, we are also proud to introduce our new Instructional Design Coordinator, Dr. Stephanie Tweed, who is available to work with you on your development, side-by-side, from beginning to end. Dr. Tweed brings a wealth of knowledge and insight to the course development process and is excited to work with you.

Stephanie Tweed

Online Training

Online faculty training is designed to empower you as an online course developer and instructor to use best practices for your online course. The training covers basic online best practices and fundamental D2L tools. The course is online and can be completed on your schedule at any time. The entire course is designed to take approximately one hour.

Online Training
Information and registration


Academic Technology also offers a wide variety of workshops which can be helpful when developing an online course. These workshops range from technology to online best practices.

Online Course Tools

Syllabus statements and examples

Select here for helpful syllabus statements and guidance for use as you develop your online course. These examples are for your consideration and may be edited to suit your needs.

Copyright Information

With virtual classrooms, D2L and all the technology at our disposal, it's easier than ever to copy and distribute materials. However, the question of what we are allowed to copy and share is not as easy to answer. Technology changes quickly and laws change slowly. How does a law that allows you to make one xerox copy of a handout translate to today's digital age of audio and video? It can be very hard to know. Faculty in the Sherrod Library have set up a website with information, answers, and examples to help you understand what you can copy and how you can distribute it to your students.

Respondus Exam Authoring

Respondus allows you to create exams in a standard word processing program, which can then be quickly and easily published directly into Desire2Learn. Respondus may also be used for the creation of tests or quizzes directly in Respondus. It is a helpful tool when creating exams with large test banks, importing pre-existing exams in D2L, or importing test banks from publishers.

Respondus Exam Authoring
Guides and software download

Respondus Lockdown Browser

Respondus LockDown Browser is a third party product from the Respondus company, which is used with testing in our Desire2Learn Course Management System.

When a student uses Respondus LockDown Browser to take a test on D2L they are unable to print, copy, go to another website, or open other applications on their computer. You also have the option to require that students use the Browser when viewing their assessment results and feedback, prohibiting the printing of those screens.

Respondus Lockdown Browser is recommended for proctored exams.

Respondus Lockdown Browser
Guides and support


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