Rick Hess received his Doctor of Pharmacy degree from Mercer University Southern School
of Pharmacy in 1998. He completed his post-graduate residency in community practice
specializing in providing diabetes care in community pharmacy. Following his residency,
Dr. Hess started providing diabetes self-management education and became director
for a pharmacy-based ADA-Recognized program while practicing in Atlanta, Georgia.
In 2007, Dr. Hess joined the ETSU College of Pharmacy as Assistant Professor in the
Department of Pharmacy Practice. He currently provides diabetes care with State of
Franklin Healthcare Associates. Dr. Hess is Board Certified in Advanced Diabetes Management,
a Certified Diabetes Educator, and Certified Insulin Pump Trainer.
Education, Degree, & Post Graduate Training:
PGY-1 Community Pharmacy Practice 1998-1999 Mercer University Southern School of Pharmacy
Doctor of Pharmacy Summa Cum Laude 1994-1998 Mercer University Southern School of
Pharmacy Atlanta, GA
Bachelor of Science Degree Major: Biology 1988-1992 University of South Florida Tampa,
Board Certification in Advanced Diabetes Management (BC-ADM), American Association
of Diabetes Educators
Board Certification in Ambulatory Care Pharmacy, Board of Pharmacy Specialties
Certified Diabetes Educator, National Certification Board for Diabetes Educators
Endocrine and Metabolic Disorders
Interpersonal and Interprofessional Communication
Evidence-Based Diabetes Management
Communication Skills for Health Professionals
Diabetes, interpersonal and interprofessional communication skills.
Polaha J, Click I, Cross B, Welch A, Hess R, Burchette J. A Mock Field Placement Interview
to Assess the Outcomes and Validity of An Interprofessional Program for Foundational
Learners. Journal of Interprofessional Education and Practice.Jun 2019;15: 94-99.
Flores EK, Hess R. Comparison of Teaching Methods on Skin Disorders: Standardized
Patients Dressed with Moulage Versus Paper Cases. Am J Pharm Educ. 2018; 82(7): Article 6636.
Mospan C, Hess R, Blackwelder R, Grover S, Dula C. A Two-Year Review of Suicide Ideation
Assessments Among Medical, Nursing and Pharmacy Students. J Interprof Care. 2017 Apr 7; 31(4):537-539.
Hess R, Brandon S, Johnson FP. Effectiveness of Pharmacist and Physician Collaboration
in the Treatment of Type 2 Diabetes with Severe Insulin Resistance Using U-500 Insulin.
South Med J. 2016 Nov;109(11):690-693.
Hess R, Cross LB. The Safety and Efficacy of Lorcaserin in the Management of Obesity.
Postgrad Med 2013 Nov;125(6):62-72.
Hess R, Hagemeier NE, Blackwelder R, Rose D, Ansari N, Branham T. Teaching Communication
Skills to Medical and Pharmacy Students Using a Blended Learning Course. Am J Pharm
Educ. 2016; 80(4): Article 64.
Hess R. Impact of Automated Telephone Messaging on Zoster Vaccination Rates in Community
Pharmacies. J Am Pharm Assoc. 2013;53:182–187.
Hess R, Renfro C. A Comparative Analysis of Pharmacists' Self- Confidence Beliefs
for Regular U-500 (concentrated) Insulin and U-100 Insulin. J Diabetol Endocrinol.
Hess R. New Therapies for Type 1 Diabetes. In: Dong BJ, Elliott DP, eds. Ambulatory
Care Self-Assessment Program, 2016 Book 1. Endocrinologic/Rheumatologic Care. Lenexa,
KS: American College of Clinical Pharmacy, 2016: 35-57.
Clements JN, Whitley H, D’Souza JJ, Gross B, Hess R, Reece S, Gentry C, Shealy K.
Sodium-Glucose Co-Transporter Inhibitors For The Management Of Diabetes Mellitus:
An Opinion Paper From The Endocrine and Metabolism Practice and Research Network Of
The American College Of Clinical Pharmacy. Curr Med Res Opin 2015 Aug 19; 1–9.
Hagemeier NE, Hess R, Hagen KS, Sorah EL. Impact of an Interprofessional Communication
Course on Nursing, Medical and Pharmacy Students’ Communication Skill Self-Efficacy
Beliefs. Am J Pharm Educ. 2014; 78(10):Article 186.
American College of Clinical Pharmacy (ACCP)
American Association of Colleges of Pharmacy (AACP)
Tennessee Pharmacists Association (TPA)
Christian Pharmacists Fellowship International (CPFI)
Personal motto or favorite quote:
"The gospel is this: We are more sinful and flawed in ourselves than we ever dared
believe, yet at the very same time we are more loved and accepted in Jesus Christ
than we ever dared hope." ― Timothy Keller