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Bill Gatton College of Pharmacy

East Tennessee State University

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Rick  Hess 

Associate Professor
423-439-2075 /
Building 60, Room 134

Rick Hess received his Doctor of Pharmacy degree from Mercer University Southern School of Pharmacy in 1998. He completed his post-graduate residency in community practice specializing in providing diabetes care in community pharmacy. Following his residency, Dr. Hess started providing diabetes self-management education and became director for a pharmacy-based ADA-Recognized program while practicing in Atlanta, Georgia. In 2007, Dr. Hess joined the ETSU College of Pharmacy as Assistant Professor in the Department of Pharmacy Practice. He currently provides diabetes care with State of Franklin Healthcare Associates. Dr. Hess is Board Certified in Advanced Diabetes Management, a Certified Diabetes Educator, and Certified Insulin Pump Trainer.

Education, Degree, & Post Graduate Training:

  • PGY-1 Community Pharmacy Practice 1998-1999 Mercer University Southern School of Pharmacy Atlanta, GA
  • Doctor of Pharmacy Summa Cum Laude 1994-1998 Mercer University Southern School of Pharmacy Atlanta, GA
  • Bachelor of Science Degree Major: Biology 1988-1992 University of South Florida Tampa, FL

Additional Certifications:

  • Board Certification in Advanced Diabetes Management (BC-ADM), American Association of Diabetes Educators
  • Board Certification in Ambulatory Care Pharmacy, Board of Pharmacy Specialties
  • Certified Diabetes Educator, National Certification Board for Diabetes Educators

Teaching specialty:

  • Endocrine and Metabolic Disorders
  • Interpersonal and Interprofessional Communication

Classes taught:

  • Integrated Series
  • Evidence-Based Diabetes Management
  • Communication Skills for Health Professionals

Research Interests:

Diabetes, interpersonal and interprofessional communication skills.

Selected Publications:

  • Polaha J, Click I, Cross B, Welch A, Hess R, Burchette J. A Mock Field Placement Interview to Assess the Outcomes and Validity of An Interprofessional Program for Foundational Learners.  Journal of Interprofessional Education and Practice.Jun 2019;15: 94-99.
  • Flores EK, Hess R.  Comparison of Teaching Methods on Skin Disorders: Standardized Patients Dressed with Moulage Versus Paper Cases. Am J Pharm Educ. 2018; 82(7): Article 6636.
  • Mospan C, Hess R, Blackwelder R, Grover S, Dula C.  A Two-Year Review of Suicide Ideation Assessments Among Medical, Nursing and Pharmacy Students. J Interprof Care. 2017 Apr 7; 31(4):537-539.
  • Hess R, Brandon S, Johnson FP.  Effectiveness of Pharmacist and Physician Collaboration in the Treatment of Type 2 Diabetes with Severe Insulin Resistance Using U-500 Insulin.  South Med J. 2016 Nov;109(11):690-693.
  • Hess R, Cross LB. The Safety and Efficacy of Lorcaserin in the Management of Obesity. Postgrad Med 2013 Nov;125(6):62-72.
  • Hess R, Hagemeier NE, Blackwelder R, Rose D, Ansari N, Branham T.  Teaching Communication Skills to Medical and Pharmacy Students Using a Blended Learning Course. Am J Pharm Educ. 2016; 80(4): Article 64.
  • Hess R. Impact of Automated Telephone Messaging on Zoster Vaccination Rates in Community Pharmacies. J Am Pharm Assoc. 2013;53:182–187.
  • Hess R, Renfro C. A Comparative Analysis of Pharmacists' Self- Confidence Beliefs for Regular U-500 (concentrated) Insulin and U-100 Insulin. J Diabetol Endocrinol. 2016; 1(1):5-8.
  • Hess R. New Therapies for Type 1 Diabetes. In: Dong BJ, Elliott DP, eds. Ambulatory Care Self-Assessment Program, 2016 Book 1. Endocrinologic/Rheumatologic Care. Lenexa, KS: American College of Clinical Pharmacy, 2016: 35-57.
  • Clements JN, Whitley H, D’Souza JJ, Gross B, Hess R, Reece S, Gentry C, Shealy K. Sodium-Glucose Co-Transporter Inhibitors For The Management Of Diabetes Mellitus: An Opinion Paper From The Endocrine and Metabolism Practice and Research Network Of The American College Of Clinical Pharmacy. Curr Med Res Opin 2015 Aug 19; 1–9.
  • Hagemeier NE, Hess R, Hagen KS, Sorah EL. Impact of an Interprofessional Communication Course on Nursing, Medical and Pharmacy Students’ Communication Skill Self-Efficacy Beliefs. Am J Pharm Educ. 2014; 78(10):Article 186.

Organizational Involvement/Membership:

  • American College of Clinical Pharmacy (ACCP)
  • American Association of Colleges of Pharmacy (AACP)
  • Tennessee Pharmacists Association (TPA)
  • Christian Pharmacists Fellowship International (CPFI)

Personal motto or favorite quote:

"The gospel is this: We are more sinful and flawed in ourselves than we ever dared believe, yet at the very same time we are more loved and accepted in Jesus Christ than we ever dared hope." ― Timothy Keller

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