CFAA - Tutoring
Learning Services
CFAA - Learning Services
The first day of tutoring for spring 2021 will be Monday, January 25th.
The Center for Academic Achievement (CFAA) at East Tennessee State University (ETSU)
is home to Learning Services (Tutoring & Supplemental Instruction) and Testing Services. In 2010, three academic support programs—the Math Lab, the
Writing and Communication Center (Writing Lab), and University Tutoring Services—were
merged into one centralized tutoring operation -- Learning Services -- located on
the first floor of the Charles C. Sherrod Library. The CFAA's free services include:
- Individual tutoring for writing, math, science, general education courses, and more
- Supplemental Instruction (SI) for historically challenging courses
- Academic Coaching to help develop students' organization, time management, and study skills
- Peer Assisted Learning (PAL) to provide ongoing support, motivation, and accountability from a fellow ETSU student
Why tutoring?
Tutoring can help you learn about a subject in new ways and from different perspectives.
CFAA tutors are committed to helping students discover the path to learning that is
best for them. Our ultimate goal is to help you become the most successful, resourceful,
and self-directed learner you can be. Our center is certified by the College Reading
& Learning Association's International Tutor Training Program, so you can rest assured
that your tutor will be thoroughly trained, knowledgeable, and prepared to help.
What subjects do you tutor?
Whether you are writing a paper or working on math homework, completing a chemistry
lab or learning Spanish verbs, our tutors can help. We offer by-appointment, one-on-one
tutoring for most 1000 or 2000 level courses, and many upper-level courses. We also
offer help with study skills and academic coaching. Just log in to our schedule to check the full list of courses supported each semester.
How do I get help?
Tutoring in the CFAA is FREE to all ETSU students. All you need to do is create an account in our system and
schedule an appointment using "Register" link under Individual Tutoring in the left-hand menu. You can find detailed instructions here. Registered students have access to our online schedule, searchable by course or
subject, and can make appointments up to two weeks in advance, with the only limit
being one session per subject per day.
Who are your tutors?
Our staff is made up of undergraduate, graduate, and professional tutors, as well
as faculty volunteers, from a variety of majors and backgrounds. Our tutors have earned
a B+ or better in the courses they help with, have been recommended by faculty, and
participate in extensive tutoring training as well as ongoing professional development
in their disciplines.
Can I get help online?
Online tutoring is available for all subjects supported in the CFAA. Check out the
"Online Help" page for more information.
When can I get help?
The Tutoring Center will open for the spring semester beginning Monday, January 25th
and will close the last day of class, Friday, April 30th. The center will be closed
on holidays and days when classes are not in session.
| Monday - Thursday | 9:00am - 8:00pm |
| Friday | 9:00am - 4:00pm |
| Saturday | 11:00am - 5:00pm |
| Sunday | 2:00pm - 8:00pm |
Please check www.etsu.mywconline.com for the days and times tutors are available for specific subjects.
Need assistance?
Just call (423-439-7111) or email (learning@etsu.edu). You can also use the live chat feature in the bottom corner of this page. Our
front desk is staffed during our normal hours of operation, so you can also stop by
the tutoring center on the first floor of the Sherrod Library in room 144.