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Information Technology Services

Karen King, PhD

Karen King

Chief Information Officer and Senior Vice Provost for Information Technology Services
Nicks Hall

Welcome to Information Technology Services.  Information Technology Services is an academic support unit that provides service to ETSU faculty, staff, and students.  Our primary responsibility is faculty and staff development and distance education.  We have developed a robust system to deliver education at a distance and use a variety of media resources.  Faculty may choose to deliver a course that is completely online and completely asynchronous or the professor may decide that a few face to face meetings are necessary and those face to face meetings may be virtual or in person.  Whatever you decide as the professor teaching the course, Information Technology Services will help you deliver your electronic course content in a way that enhances your electronic course. 

If you would like to know more about the variety of formats we have available to facilitate the electronic delivery of course content, please call me at 439-5654 or email at

Sandra Ritchie

Sandra Ritchie

Office Coordinator
Nicks Hall

As Office Coordinator, Sandra is responsible for daily operations, graduate assistants, student workers, as well as maintaining the department budgets.  If you have questions, or need to know who you should contact regarding a particular question, Sandra will know the answer.  You may call her regarding ITS questions at 439-6809 or email

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