Student Support Service

Student Support Services (SSS), a federally funded TRiO program, offers free tutoring as well as other types of academic support to students who qualify for the program.


In order to be eligible for tutoring and other services through SSS, a student with academic need must be working on their first Bachelor's Degree, attend ETSU and be a U.S. citizen (or receiving federal funds to attend college). Students must also meet one of the following criteria:

  • First generation (neither parent has completed a four-year degree program)

  • Income eligible

  • Documented disability

If you think you qualify, please stop by our office on the 3 rd floor of the D.P. Culp Center or call 423.439.5396 for more information.


Student Support Services  Publications 

News and Events

We are excited to announce that TRIO-Student Support Services at ETSU received a five-year grant extension.  We are thrilled to continue working with our students! Click on the image below to read the related article.




The new Winter 2015 Student Support Services  Newsletter is filled with important information to help our students.

Newest Newsletter 1-21-2015






TRIO-SSS Inclement Weather Policy

During periods of inclement weather the University often remains open. Review the University Inclement Weather Policy here:

If the University is open, the SSS office and SSS Tutoring Lab will remain open as well. Students are advised to avoid undue risk when traveling to campus. If you decide it is unsafe to attend your tutoring you must call our office at 423-439-5396 to notify the staff about your absence. Failure to call our office before you miss your session will count as an absence. If classes are canceled, all tutoring will be canceled as well. We will do our best to offer makeup sessions, but they are not guaranteed.

 Like us on Facebook (ETSU Student Support Services Link at top) or follow us on Twitter (@ETSU_TRiOSSS) for up to date schedule changes.


First Mate

First Mate allows you to grant your parent, spouse or another person view-only access to specific GoldLink pages that you authorize.  Your First Mate can login using their own email address and password to see only the GoldLink pages that you select.  These pages can include: financial aid information, course schedule information, etc.  You choose which pages your First Mate has access to view.  Any student has the ability to add a First Mate.  Use the following Setup Instructions to grant your parent, spouse or friend First Mate access to your confidential records: Please follow the link below.

First Mate

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