Janice Pitts Randolph, class of 1962, pursued a degree in elementary education from East Tennessee State College after graduating from Johnson City's Science Hill High School. She taught second grade at Fairmont Elementary School in Johnson City for one year before changing careers and joining Hamilton National Bank in 1963. There, she worked in several capacities, including secretary to the president, and became a member of the Tri-Cities Chapter of the National Secretaries Association. She also served on the Washington County ETSU Alumni Chapter Board from 1969-70.
In 1971, Randolph began her career at ETSU, working in the Office of Computer Services. Later that year, she began working for Dr. D.P. Culp, then president of the university, and has stayed ever since in the Office of the President, where she is currently office manager, and has the distinction of having served five ETSU presidents. She has received numerous awards for her work, including an ETSU Distinguished Staff Award in 1992.