Center Policies

Program Options

The Child Study Center currently offers 3 program options. The infant Program serves children ages 3 to 18 months, the Toddler Program serves children ages19 to 36 months, and Early Learning program serves children ages 3 to 5 years. Applications to the Infant, Toddler, or Early Learning Programs will be notified of their acceptance on a space availability basis.

Days/Hours of Operation

Monday-Friday, 7:30 a.m. to 5:30 p.m.

Safety and Center Security

The CSC administration, teaching staff, and University are in a collaborative effort to keep the children and staff as safe as possible while at work and play. The main entrance door has a magnetic opening system with buttons on the inside and outside (out of reach of children) that must be pushed to release the door for opening.

Children at Risk Release

Sometimes situations present themselves when teachers or student assistants feel that a child would be at risk if released to a person that is suspected of not being in full command of their facilities. If this situation were to arise at the CSC, that staff member is required to contact Public Safety. The family member or designated person coming to get the child would be detained on the premises while waiting on the arrival of the Public Safety officer. If necessary, the Public Safety officer can then contact emergency personnel. This policy is to ensure the well-being and safety of both the child and the adult. Some examples include but are not limited to:a family member or designated person comes to pick up his/her child and is complaining of severe headache and blurring of vision;

  • a family member or designated person comes to pick up his/her child and the teacher smells alcohol or drugs on his/her breath or person;
  • a family member or designated person comes to pick up his/her child and does not have the proper safety restraint to transport that child in a safe manner;
  • a family member or designated person comes to pick up his/her child and seems confused of unsteady on his/her feet.

Health Policies

Immunizations/Health Record:Regulations and precautions for protecting children's health are required in any group care setting licensed by the State of Tennessee. All parents are required to complete a health history for their child before the child's entry to a program. Before an infant or toddler is accepted for care, the parent shall have proof of the child's physical examination within three months prior to admission, signed or stamped by a physician or health care provider. These forms are included in a family packet.

Immunizations must be kept up-to-date. Inform the Child Study Center when this occurs. Exceptions to this are made only upon written medical release. Tennessee Department of Human Services Licensing Standards prohibits us from serving children whose immunizations are not current.

The following immunizations are required before children may attend childcare:
Hepatitis B Measles/Mumps/Rubella
Diphtheria/Tetanus/Pertusis Varicella (for children born on or after 9/1/98)
Haemophilus influenza type b (Hib)

Attendance of Sick Children

Families are our first defense in preventing the spread of infectious diseases in the Center. Because the CSC recognizes that there is a range of acceptable care and that health care providers may differ in their recommendation for attendance of sick children, we have based our attendance policy on the recommendations of Caring for Our Children; National Health and Safety Performance Standards: Guidelines for Out-of-Home Child Care Program, and in consultation with local pediatricians

Parental Grievance

The grievance policy for parents is designed to help resolve conflicts in an effective, direct, and professional way. We would like to use the resolution of any grievance as an opportunity to communicate clearly and openly with each other in a professional manner. On a rare occasion when a problem cannot be resolved to the satisfaction of all persons involved, and it is apparent there is not a good match between the family’s needs and the program goals and operation, the parents may be asked to withdraw their child from the program. Parents will receive counseling and support from staff members if they are asked to seek alternative child care.

Special Policies

Being associated with East Tennessee State University provides many advantages to the Child Study Center. Some of these include having access to a wide range of resource personnel, having the use of the University swimming pool, and being able to take advantage of the campus for "field trip purposes."

Research and Field Work

Because the CSC programs are affiliated with East Tennessee State University, children in our programs may be observed by students (graduate and undergraduate) from early childhood education, nursing, communicative disorders, special education, pediatric residents, and other related classes. The specific requirements for these field experiences may vary, but may include participation in Center activities and/or writing case studies.

The CSC, as part of the Center for Early Childhood Learning and Development, has a commitment to supporting research conducted by the teachers of the Infant Program, Toddler Program, and Early Learning Program, the Clemmer College of Education, and the Center for Early Childhood Learning and Development faculty members.

Child Abuse Issues

The staff of the Child Study Center is advised and knowledgeable concerning the signs of suspected child abuse and/or neglect. According to Tennessee Department of Human services, our staff is under obligation to report any suspicions of possible child abuse and/or neglect to their department. If a staff member suspects possible child abuse and/or neglect, the Director is advised and it is indeed reported to the Tennessee Department of Human Services.

Gifts to the Child Study Center

If you would like to make a gift to the Child Study Center, which could be used for the purchase of educational materials and/or equipment or for enhancement of the facility, we ask that you do this through our Child Study Center Foundation Account. Contributions to this discretionary fund allow us to make purchases, which are beneficial to the entire Child Study Center. You may do this by making checks payable to ETSU Child Study Center Foundation Account.