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Medical care is provided by Board Certified Licensed Nurse Practitioners and BSN Registered Nurses who will provide you with professional health care for a happy, healthy experience at ETSU!
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For Emergencies Please Call 911

Hours of Operation  8:00am - 4:30pm Mon-Fri  

The Student Health Clinic is open Monday-Friday from 8:00 am to 4:30 pm and follows the ETSU Administrative Schedule for Closure.  If the University Administrative Offices are closed for holidays or inclement weather, then the Student Health Clinic will also be closed.   Please make sure that you have medication or refills available on your medications to last you through closure times.  Do not wait until the last minute to request a medication refill or until you are out of medications.   The After-Hours Call Service is not for appointments or  medication refill services. 

How do I submit immunization records?

Immunization Submission

med proctor logo
ETSU uses the MedProctor platform to process immunization paperwork. You are required to upload all of your immunizations to your secure individual MedProctor account. You will need to have your ETSU email address activated and accessible in order to complete this process.

 

Setting Up Your Account:

  • Step 1: Register
    Visit medproctor.com and click "register" to start a new account. Type in your school email address to get started and follow the directions to register a new account.

  • Step 2: Download
    Fill out any required personal, medical or insurance information. Download the required forms and follow the directions provided.

  • Step 3: Upload
    Log back in to your Med+Proctor account and upload a copy of your forms. Make sure your forms are complete and legible. You will receive an email confirmation once the forms have been reviewed.

Click HERE  to upload your immunizations records to MedProctor. You will also receive an invitation to your ETSU email from MedProctor asking you to upload your documents.

med proctor upload button


IMPORTANT:
Failure to submit appropriate and completed immunization documentation to MedProctor at least 30 days prior to your orientation could impact your ability to register for classes. Once you have submitted your records to MedProctor you will receive confirmation that your records have been received. MedProctor will communicate via your ETSU email regarding any additional information they may need. We encourage you to submit your records as soon as possible to allow MedProctor time to review and contact you if additional information is needed. Incomplete information will take longer to process. If you have difficulty using the MedProctor platform, you may contact MedProctor between 8AM and 4PM Monday through Friday:

 

Immunization Requirements for Orientation

Please use the MEDPROCTOR system to Upload your immunization Records 30 days prior to your orientation date to avoid delay in registration. More information about MEDPROCTOR...

  • In State Students who Graduate from a Tennessee High School after May 2016 do NOT need to submit proof of Varicella (Chicken Pox) or Measles, Mumps and Rubella (MMR).
  • All students planning to live in campus housing must provide proof of Meningitis immunization prior to moving into the residence halls or apartments.

 

WE ARE CURRENTLY EXPREIENCING SOME TECHNICAL ISSUES WITH CONVERTING YOUR IMMUNIZATION INFORMATION TO YOUR BANNER ACCOUNT.  WE APOLOGIZE FOR THE INCONVENIENCE TO YOU.  WE ARE  WORKING TO CORRECT THE PROBLEM.  IF YOU HAVE SUBMITTED YOUR IMMUNIZATIONS TO MEDPROCTOR, BUT YOUR IMMUNIZATIONS ARE NOT SHOWING ON YOUR BANNER ACCOUNT, PLEASE BEAR WITH US.  PLEASE RE-CHECK YOUR BANNER ACCOUNT AT A LATER TIME TO SEE IF IT HAS BEEN CORRECTED.  WE THANK YOU FOR YOUR PATIENCE AND APOLOGIZE FOR THE INCONVENIENCE.


BEHAVIORAL HEALTH

We offer Behavioral Health appointments.  There is no charge for you to see a Behavioral Health Specialist if you are enrolled for the current semester. If you have a "no show" appointment, you will be assessed a $20 no show fee to your account. If you do not keep an appointment or cancel the day before your appiontment, you are preventing someone else from being able to make an appointment. 

Policy for students who are not registered for the current semester.

  • You will be charged an office visit fee as a non-enrolled student. 
  • You must have been registered for the previous semester and also for the following semester to receive services. 
  • Example:  You were a student at ETSU spring semester, but you are currently sitting out summer semester and have already registered for the fall semester.  You are eligible for services at this clinic, but will be charged an office visit fee.

 

Please call for an appointment if you are experiencing any difficulties with moods, behaviors or thoughts that are not normal to you and including anxiety or depression.


Student/University Health Services has an after-hours telephone call service that is only available after 4:30 pm Monday -Friday, Weekends and Holidays by calling

Toll Free: 1-888-915-7299

The answering service will assist you with your best course of action.  If you have a routine or minor health concern or question, you should continue to call the Student/University Health Clinic during weekly daytime office hours or to make an appointment.  The after-hours service is for those who are sick after the clinic has closed.  The call center will determine if a nurse practitioner needs to be notified to call you.  Remember the call service is NOT for medical emergencies, to make or cancel an appointment, immunization requirement questions, or to refill prescriptions. For emergencies please call 911. 

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The University Health Clinic for employees is Now Open!
Click here for more information

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