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East Tennessee State University

Electronic Mail Policy

This policy was adopted by the Information Technology Governance Committee on August 10, 2004.  

As email has become an integral part of the academic process, confidential information about ETSU students is being transmitted, including evaluations, grades, and financial information.  Faculty, staff, and students must recognize that although there is an expectation of privacy, unencrypted email is not a secure means of transmitting information.  While this policy does not prohibit student information from being transmitted by email, caution must be exercised regarding the content of messages.

ETSU provides each student, faculty, and staff member with an official university-assigned email account.  All official university communications will be sent to the university email address.  Faculty, staff, and students may assume that official ETSU email is a valid communication mechanism.  Therefore, the university has the right to send communications to students, faculty, and staff via email and the right to expect that those communications are received and read in a timely fashion. Although students may choose to forward university email to an external email account, he or she is responsible for all information, including attachments. 

Beginning with the Fall 2004 semester, all official university electronic correspondence with students, faculty, and staff will be via ETSU’s email system.  In accordance with this policy, the ability for students, faculty, and staff to change the email address in the Blackboard Course Management System will, by default, be disabled.  Students, faculty, and staff who have changed their Blackboard email address prior to the implementation of this policy must contact the Office of Information Technology Helpdesk to change the Blackboard email to the official university email address.  Following policy implementation, the official ETSU email account will be inserted in all Blackboard sites by default.   

 

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Office of Information Technology
Campus Box 70558
Room 308, Burgin Dossett Hall
East Tennessee State University
Johnson City, TN 37614
Help desk: 423-439-4648
fax: 423-439-5770