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Welcome to the East Tennessee State University Resident's Network (ResNET). Check here often for special announcements concerning the latest computer viruses, your e-mail, Internet, telecommunications and cable TV services.

ResNET is your resource for information on how to set up your computer to access the Internet, find answers to frequently asked questions, learn your way around the campus computer labs, and lots more.

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Getting Started
Campus Computing

Usage Guidelines
Please read these ETSU ResNET Usage Guidelines and become familiar with the ETSU Acceptable Use Policy. The guidelines and policy will help you understand that using campus computer resources is a priviledge, as well as a valuable tool that will help you suceed in your academic studies at East Tennessee State University.

Purpose | Cost | Acceptable Usage | Unacceptable Usage | Conduct

ResNET, the ETSU residence hall network, provides access to the Internet and the ETSU campus network to support student academic pursuits. ResNET does not support commercial services within the residence halls or provide entertainment to students residing in student housing.

ResNET is provided at no cost to students residing in ETSU residence hall facilities. 

Acceptable Usage
Resident hall students may use ResNET for academic pursuits such as conducting research, Web browsing, reading, accessing or using campus computer systems and services, and exchanging e-mail with friends and family.

Unacceptable Usage
Users must refrain from the following activities:

  1. Using computing facilities to violate any university policy or regulation, or federal, state, or local law, e.g. the transmission of obscene materials, gambling, and the intentional violation of copyright are all prohibited under state and/or federal law.
  2. Impersonating or misrepresenting another individual’s computer account or e-mail username.
  3. Granting another individual access to your computer account.
  4. Using computing resources to interfere with the work of other students, faculty, or university officials
  5. Using computing facilities to send obscene, abusive, threatening, defamatory, or harassing messages.
  6. Using computing resources to interfere with the normal operation of university computing systems and connected networks including, but not limited to, introducing viruses, flooding the network with messages, sending chain letters, or unfairly monopolizing resources that result in the exclusion of others.
  7. Using university-computing resources for profit or commercial purposes.
  8. Distributing copyrighted music, movies, software or similar materials.
  9. Using any computer connected to the ETSU ResNET as a server, except for approved academic purposes.
  10. Entering, without authorization, into any account to use, read, transfer, or change the contents in any way.

Intentional failure to comply with this policy will result in disciplinary action, which may include suspension of user privileges and/or suspension or expulsion from ETSU. In addition, violations may result in referral for prosecution to local, state, or federal authorities.

Those found operating servers via ResNET will face disciplinary action. When the university detects a server being operated, the residents of that room will receive a written warning. A second violation will result in all network access being terminated in that room for a period of 7 days. Any further violation will result in all network access being terminated in that room for the remainder of the semester and the resident operating the server will be reported to the Director of Housing and Residence Life and to the Assistant Dean of Students for possible disciplinary action.

Network Bandwidth Availability and Servers: ETSU has repeatedly increased the Internet bandwidth available to ResNET users. Monitoring of the network bandwidth indicate that approximately 95% of the bandwidth is monopolized by a very few residents. This results in slow performance or the inability of the remaining residents to connect and use the Internet. Further analysis indicates that most of this excessive use is from data flowing OUT of the ETSU network, i.e. computers in residence hall rooms acting as servers and providing often very large files to others outside of the university. ETSU does not monitor the content of files, unless illegal use is suspected; however, the type of files being served indicated they are largely music and video.

Reporting Problems: As with any system, technical problems sometimes do occur with networks. Please help us provide you with the best of services by reporting any problems to the ITS Student Help Desk at ext 3-4648 or email to

Students are expected to conduct themselves on the Internet just as they are in the classroom or the halls of the campus. Students using ResNET should comply with the ETSU Acceptable Use Policy.

Distribution of copyrighted music, software or similar materials is expressly prohibited.  Violators will be referred to the appropriate parties for punitive action.

ETSU reserves to the right to establish and maintain ResNET as it sees fit.  Users who intentionally create problems that affect operation or performance will be filtered or their access terminated.

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