The ETSU Faculty and Staff want you to be successful in your educational pursuits. If you have any questions or concerns, seek help EARLY. We are here to assist you.
Fast FERPA Facts for Faculty - Here (PDF)
Syllabus Attachment Information
Please refer to the Academic Calendar for specific drop/add, refund, and withdrawal dates.
East Tennessee State University recognizes that the pursuit of knowledge and understanding is enriched by an environment in which people of diverse backgrounds learn together and from each other, and participate in free and genuine exchange of views. It recognizes that all members of the University community benefit from diversity and that the quality of learning, research, scholarship and creative activities is enhanced by a campus climate of inclusion, understanding, and appreciation of differences and the full range of human experience. ETSU must prepare students to function successfully in a diverse society. A university diverse in its people, curricula, scholarship, research, and creative activities expands opportunities for intellectual inquiry and engagement, helps students develop critical thinking skills, and prepares students for social and civic responsibilities.
ETSU aspires to be an institution that celebrates diversity by welcoming all students, faculty, administrators and staff as respected and valued participants in the University's educational mission. Therefore, ETSU welcomes people of different races, ethnicities, religions, creeds, national origins, genders, sexual orientations, physical abilities, ages, veteran status, and social, economic, or educational backgrounds. ETSU is particularly committed to welcoming groups that have been traditionally underrepresented or excluded. The University also supports and encourages the promotion of diversity in its curricula, programs, faculty research, scholarship, and creative activities.
East Tennessee State University is committed to developing the intellect and ethical behavior of its students. Students found to be in violation of policies on plagiarism, cheating, and/or fabrication will be held accountable for their actions. Any knowledge of academic misconduct should be reported. Students are expected to act with honesty, integrity, and civility in all matters.
By becoming a member of the campus community, students agree to live by the standards of the honor code and, threby, pledge the following: "I pledge to act with honesty, integrity, and civility in all matters." (Honor Code and Pledge revised and adopted February 16, 2012.)
All registered ETSU students have a campus email account. Please activate your account and check email weekly. Email is our primary communication resource for students. To activate your account please contact the Help Desk.
Office 365 Suite for Students
Students now have access to Office 365!
This means your email address will be in the form <username>@etsu.edu
Your office 365 account includes downloads of the following to 5 computers and 5 mobile devices
MAIL – WORD – EXCEL – POWER POINT – 1TB ONEDRIVE STORAGE
Your @etsu.edu email address is used for all official ETSU communication such as information regarding registration, graduation, financial, as well as information from student organizations.
To log into your 365 @etsu.edu account, go to http://mail.etsu.edu/
(Office 365 uses the same username and password that you use for GoldMail)
If your password has expired, you have forgotten your password, or you never had a GoldMail account please visit http://www.etsu.edu/activate to activate your 365 account.
Many courses require prerequisites or special approval of the instructor prior to registration. Students should verify they meet the requirements for course registration in the university undergraduate or graduate catalog. Failure to comply with the stated prerequisites may result in the student being withdrawn from a course.
It is the policy of ETSU to accommodate students with disabilities, pursuant to federal law, state law and the University's commitment to equal educational opportunities. Any student with a disability who needs accommodations, for example arrangement for examinations or seating placement, should inform the instructor at the beginning of the course. Faculty accommodation forms are provided to eligible students by Disability Services. Disability Services is located in the D.P. Culp Center, Room 326, telephone 439-8346. http://www.etsu.edu/students/disable/
A student may add courses with special permission in the form of an electronic permit if the courses have reached the established maximum enrollment. To add any class that has reached the enrollment limit requires permission of the instructor and department chair. After the registration/late add period, special permission in the form of a hard copy late add form and an electronic permit must be obtained from the instructor, the department chair, the dean and the registrar. Students may view permits on GoldLink under Registration Status.
If you have questions regarding your class, talk to your instructor. Faculty members usually include their office hours, and/or phone number in your class syllabus. If you cannot locate this information, set a time to meet with your instructor by speaking with him/her prior to or immediately following your class session. You may also conduct a "People Search" on www.etsu.edu to obtain email information.
Class attendance is important!- Attendance usually has a high correlation with how well you do in a course. It is important to talk to your instructor about any absences. Many instructors consider attendance so essential that your grade will be affected by your absence. SOME DEPARTMENTS AND PROFESSORS HAVE MANDATORY ATTENDANCE POLICIES. Your Financial Aid will be reduced if you do not attend class. Check your course syllabus, or ask your instructor, for this information.
Advisors are a personal link between the students and the university. All students have an academic advisor and should confer with their advisor before making decisions that may impact their academic success and degree completion. Discussion topics may include: registration, degree requirements, dropping a course, withdrawing from ETSU, exploring major and career options, seeking tutoring and other ETSU resource referrals. Visit the Advisor Contact List to find your advisor: http://www.etsu.edu/advisement
ETSU requires most students to consult with an advisor before registering each semester. The following students must be advised before they are able to register for the upcoming semester and will have an advisement hold until they meet with an advisor:
*Note: students who are only required to take Learning Support in Math will be advised by their major advisor.
Advisement Resources Career Center (ARC)
The Advisement, Resources, and Career Center (ARC) is located on the second level of the D.P. Culp University Center next to the Bookstore, phone 423-439-8650.
The ARC is staffed by professionals who evaluate students' academic progress as it relates to their personal aspirations and career goals. In addition to advising students, referrals for additional academic assistance are made when necessary. The ARC is user-friendly so that students can access advisement, career, and support serves without ever leaving the facility. The ARC serves as a primary resource for students who have a variety of needs including those who are entering the university for the first time, those that are unsure about an academic major or career option, and those who wish to take advantage of various academic support services to enhance their classroom learning. The ARC incorporates several academic and student support services listed below.
Student Support Services is a federally funded TRIO program that provides tutoring, academic advising, personal and career counseling, peer career mentoring, and job shadowing to eligible students. Call 439-5396 or visit www.etsu.edu/sss for more information and eligibility requirements.
Students often have questions about mental health resources, whether for themselves or a friend or family member. There are many resources available on the ETSU Campus, including:
ETSU Counseling Center: 423-439-4841
ETSU Behavioral Health & Wellness Clinic: 423-439-7777
ETSU Community Clinic: 423-439-4187
If you or a friend are in immediate crisis, Call 911.
The National Suicide Prevention Lifeline is available 24 hours per day at 1-800-273-TALK (8255).
For helpful information on campus resources and mental health visit www.etsu.edu/etsupeaks or www.facebook.com/peaks.etsu
Counseling Center (340 Culp) - The Counseling Center is staffed by psychologists and other mental health professionals, who provide personal counseling, career counseling, psychiatric services, consultation, and educational programs. Counseling services are confidential and free to all ETSU students. Also, the Counseling Center staff teach the course "Solving the Puzzle of Life" (HDAL 2350). CALL 439-4841, or visit our web site:
School of Graduate Studies (309 Burgin E. Dossett Hall, P. O. Box 70720) - The Graduate Office provides information on the GRE, GMAT, graduate assistantships, and all Graduate School offerings. CALL 439-4221 or visit our website at http://www.etsu.edu/gradstud/.
Campus Recreation - Campus Recreation offers programs and services through the Basler Center for Physical Activity and Basler Challenge Course in five areas: intramurals, fitness, outdoor adventure, non-credit instruction, and sports clubs. Any questions regarding the programs and services offered by the Department may be answered by visiting our web site at www.etsu.edu/rec or by calling 439-7980.
Center for Academic Achievement (423-439-7111)
Located on the first floor of the Sherrod Library, the Center for Academic Achievement (CFAA) is the place to go for help with writing and speaking, library research, core math and science courses, and other subjects. the center offers tutoring on a walk-in and appointment basis and is open during library hours, including nights and weekends. Call 439-7111 or go to www.etsu.edu/rec for more information.
The IPSO provides advisement and overall support to international students and scholars and to any student interested in studying abroad. The office provides assistance to faculty and staff on international students and scholar immigration processes and in identifying resources that match international students and scholars' needs. The IPSO can be reached at 423-439-7737.
Sherrod Library: 866-542-3878
ETSU at Kingsport Library: 423-392-8010
Medical Library: 423-439-6253
ETSU at Kingsport serves to make your college career a positive experience. We have a convenient location, accessible parking close to the building, a friendly atmosphere, more than 100 courses from which to choose, and a wide variety of services designed to make your life a little easier.
For information on all OIT labs, call 423-439-8211. Information on equipment, location, and operating systems is also available at
Other open labs and contacts:
D.P. Culp Computer Lab (439-8211)
Lucille Clement Computer Lab (439-7913)
Library Computer Lab (439-5334)
Sam Wilson 318/320 (contact College of Business, 439-5271), Kingsport Center (contact main office, 392-8000)
The ETSU Bookstore has special hours at the beginning of each Semester. For more information please call 423-439-4436.
For information about our off-campus location, the College Store, located on West Walnut Street, call 926-0838.
For information about the Kingsport Bookstore's hours, call 392-8000.
This exam is required for graduation and should be taken when students have completed 96 hours and their general education courses. To register for the test, go to the University Testing Center web site at http://www.etsu.edu/uged/cfaa/testing/default.aspx
Students should file their Intent to Graduate two semesters prior to graduation. Visit: http://www.etsu.edu/reg/graduation/graduationforms.aspx for more information.
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Faculty regalia may be ordered using the following order form:
For students whose academic success and retention is jeopardized by challenges relating to life circumstances such as:
• Family concerns and responsibilities
• Management of Finances
• Unexpected emergencies
• Health issues
• Child care or elder care
• Food insecurity
• Housing issues
This program does not have financial resources and cannot make financial awards but will connect students to appropriate campus and area resources to help work toward solutions to problems. The Undergraduate Success Specialist role does not involve academic advising or counseling services. Students needing these services will be appropriately referred.
Case management services will be provided by Graduate student interns as part of the Master of Social Work (MSW) program, these student practitioners to be provided professional supervision through the Department of Social Work. Not intended as a “counseling” or "academic advising" program replacement, Undergraduate Student Success Specialists will refer clients needing clinical intervention to the Student Counseling Center or to their academic advisor as appropriate.
How to Make a Referral:
Faculty and staff will refer students via the Advocate CARE Report system in Student Affairs (see USSS website for direct link) or by emailing firstname.lastname@example.org or calling 423-439-8777. Students may self-refer by directly contacting the USSS.
Contact the Undergraduate Student Success Specialist:
ARC (Advisement, Resources & Career Center)
2nd Floor D.P. Culp University Center
Phone: (423) 439-8777
East Tennessee State University is committed to fostering a safe learning environment. Sexual misconduct and/or gender-based discrimination of any kind is prohibited. ETSU investigates cases of sexual misconduct (including, but not limited to sexual assault, sexual harassment, dating violence, domestic violence, and stalking) and may take steps to protect the parties involved from harassment, retaliation, or negative impacts from the incident or complaint.
Complaints may be made to ETSU’s Title IX Coordinator, Mary Jordan, at 423-439-4444. In cases of a student complaint against another student reports may be made to and the investigation conducted by the Dean of Student Office/Office of Student Affairs under the Tennessee Board of Regent’s Policy P-O80. Contact the Dean of Students Office at 423-439-4210.
If you wish to speak confidentially about an incident of sexual misconduct, contact the ETSU Counseling Center at 423-439-4841. After hours calls may be directed to Bucs Press 2 by dialing the same number and then “pressing 2.” ETSU encourages anyone who has experienced sexual misconduct to talk to someone about what happened so they can get the support they need.
If you would like to learn more about sexual misconduct or how to report an incident please visit: www.etsu.edu/violencefree
To review the ETSU Student Sexual Misconduct policy please visit: http://catalog.etsu.edu/content.php?catoid=13&navoid=613#Student_Sexual_Misconduct_Policy
For general campus safety information and/or to view the Annual Campus Security report visit http://www.etsu.edu/safety/