Official Transcripts can be requested and picked up after two business days during non-peak times at 101 Dossett Hall between 8:00 AM and 4:30 PM, Monday through Friday. Transcripts may take up to 5 days to process during the peak times between terms. A picture ID is required. Transcripts will not be issued until all debts or obligations owed to the institution have been satisfied.
Official transcripts can be requested via the Internet 24/7 through the National Student Clearinghouse, You can place as many orders as you like in one session using any major credit card. Your card will only be charged after your order has been completed. Order updates will be emailed to you. You can also track your order online using your email address and order number.
If you do not have access to GoldLink and do not wish to make your request directly through the National Student Clearinghouse , you may request official transcripts through Self-Service Banner or via fax and U.S. Mail.
Current students may request official transcripts from within GoldLink by selecting Official Transcript within the Records panel, there is no charge for making your request using this method.
Official transcripts may be requested via fax (423-439-6604) or mail by submitting the request in writing including the following information:
Mail requests to:
East Tennessee State University
Records Office, 101 Dossett Hall Box 70561
Johnson City, TN 37614
There is no charge for transcripts requested outside of the National Student Clearinghouse.
Overnight Requests will be sent via overnight mail after the two business day processing period or five day processing period, at the end of the term, has been completed.
You may also print and complete the Transcript Request Form and return it to the Records Office for processing via email, mail, fax, or in person.
Unofficial transcripts can be accessed on-line using GoldLink . After arriving at the site, enter your ETSU User Name and ETSU Password to login. Once you log into GoldLink select Student from the selections on the left side of the screen, Then click on Records to open the pane, under Transcripts you will find the link to view an Unofficial Transcript. Click Unofficial Transcript and select the transcript level as Undergraduate and then select Student Unofficial Transcript from the drop down box. If you have not attended ETSU since Fall 2001, your transcript will not be accessible on the web via GoldLink .
Click HERE to view the official transcript legend.
If you have any questions about this information, please call the ETSU Records Office at 423-439-4230.