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Office of Human Resources

East Tennessee State University

Title Code: 4435 

Occ. Group: 

Night Bookstore Manager

Expectations for All Employees

East Tennessee State University pursues its mission based upon core values. An employee's job performance must support and exhibit the university's core values:

PEOPLE come first, are treated with dignity and respect, and are encouraged to achieve their full potential;
RELATIONSHIPS are built on honesty, integrity and trust;
DIVERSITY
of people and thought is respected;
EXCELLENCE
is achieved through teamwork, leadership, creativity, and a strong work ethic;
EFFICIENCY
is achieved through wise use of human and financial resources; and COMMITMENT to intellectual achievement is embraced.

Definition 

This class are under general supervision. Work performed in overseeing bookstore activities and maintaining bookstore security. Performs other duties as assigned. 

Characteristic Duties and Responsibilities

Waits on customers.

Verifies identification and approves checks and credit card purchases.

Determines buy back eligibility on used books, refunds on merchandise, etc.

Maintains bookstore security.

Observes customers and watches for shoplifters.

Contacts security office in case of emergency.

Performs other duties as assigned. 

Required Knowledge and Abilities

Ability to work well with staff and students.

Willingness to work.

Ability to attend to details.

Knowledge of inventory procedures. 

Recommended Qualifications

Applicants possessing these qualifications have a good probability for success in this class. However, applicants not possessing these qualifications should apply if they believe their training and experience will enable them to perform to the work successfully. High school graduate or equivalent, plus one year experience working in a bookstore. 

Date         Skill         Eval             
5/1/83          4     5220211310

The intent of this job description is to provide a representative summary of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position.

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