Whitney Oliver Appointed to TNCPE Board of Examiners

Whitney Oliver, assistant professor in East Tennessee State University College of Public Health’s Department of Health Services Management and Policy, has been appointed to the Tennessee Center for Performance Excellence (TNCPE) Board of Examiners.

Ms. Oliver is a faculty member in the ETSU Department of Health Services Management and Policy. Her expertise is focused on health informatics, quality improvement and health services administration.  She possesses a Master of Business Administration from Milligan College and Silver, Bronze, and Green Lean Certifications from the University of Iowa.

Every year, the award program recognizes organizations that demonstrate excellence in business operations and results. In appointing examiners, the Board of Directors chooses experts from all sectors of the regional economy, including health care, manufacturing, education, government and the service and non-profit industries.

As an examiner, Ms. Oliver will be responsible for reviewing and evaluating organizations that apply for the TNCPE Award. Each examiner must complete extensive training in the Baldrige Criteria for Performance Excellence.

The TNCPE Board of Examiners contributes more than 10,000 hours of volunteer service to organizations across Tennessee each year.