We look forward to welcoming your group to ETSU!
Please complete the inquiry form below to start your reservation process.
Group Tour Reservation Inquiry Form
Group Tour FAQs
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How do I schedule a group tour?
Please complete this inquiry form. The assistant director for campus vists will use your responses to schedule and customize your group tour. -
When are group tours offered?
Group tours are offered at 10 a.m. Eastern Time on Tuesdays, Wednesdays, and Thursdays.
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May we customize our tour?
Use the inquiry form to request to speak with or tour specific academic or non-academic programs. We try our best to accommodate customizations when an inquiry is submitted at least 4 weeks in advance.
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How is my Group Tour Confirmed?
Your group tour is only confirmed when you receive an official confirmation email from the Assistant Director of Campus Visits or other Admissions staff. The confirmation will include a full itinerary and information on where your group will be dropped off and picked up.
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What if our Plans Change?
If changes are needed after the itinerary is set and a confirmation is sent, the Assistant Director of Campus Visits should be notified at least a week in advance. This includes changes to headcount, arrival time, departure time, etc. Unfortunately, we may not be able to accommodate changes on the day of the tour.
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What if I Need to Cancel?
Cancelations should be communicated to the Assistant Director of Campus Visits as soon as possible. We would love to reschedule you if possible.
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What about Meals?
High School and Community College groups will get a complimentary lunch in the dining hall with their tour.
All other group tours who wish to eat in the dining hall will receive a discounted rate of $7.25 per person. Payment is required ahead of time and instructions for payment are included in the Group Tour Confirmation Email.
If your group chooses to bring their own lunch, please let the Assistant Director of Campus Visits know so that they can recommend places for the group to eat.
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How many Chaperones are Required?
Groups should provide 1 adult staff/ faculty member chaperone for every 15 students. We encourage chaperones to keep emergency contact information for all group tour participants. The ETSU tour guide is not responsible for contacting emergency contacts during a tour.
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What Happens the Day of Arrival?
Please arrive within 10 minutes of the agreed upon arrival time. Your confirmed itinerary is shared with everyone at ETSU helping with your visit. If your group arrives early, we will still begin the visit at the scheduled start time. If your group arrives too late, there will likely be parts of the group tour that will have to be skipped. For the best experience possible, please arrive on time.
The Assistant Director of Campus Visits will ask for a cell number for a day-of contact person (who will not be driving) so that the group can provide an updated estimated time of arrival.
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Are there resources available to assist with transportation costs?
We have limited transportation stipends available on a case-by-case basis. To see if you may qualify, reach out to Lexi Petrak petrak@etsu.edu with your estimated cost.