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Undergraduate Student Advisement

East Tennessee State University

Undergraduate Student Advisement

Undergraduate Students can click this graphic to be taken directly to the undergrad advisor list

Due to the D. P. Culp renovation, our offices have relocated to room 159 of the Sherrod Library. Our email and phone contact will remain the same.              

                       The Office of Undergraduate Student Advisement promotes the

continuous improvement of undergraduate advisement at ETSU by:

  • Assisting students in finding their academic advisor. 

  • Answering general advisement questions and serving as a referral source.  Assisting students with advisement concerns or problems.

  • Serving as the designee for Academic Affairs for student appeals after semester deadlines.   Late drops, late adds, late withdrawals, change to audit, overloads over 21 hours, etc.

  • Serving as a advocate to help students navigate through ETSUs systems and procedures.

  • Maintaining the ETSU Need Help function.

Advisors and Staff
  • Providing advisor training.

  • Providing Banner workshops.

  • Maintaining an email distribution list for advisors and staff to keep them informed of policy and procedure changes and new advisement information.  If you would like to be added to this distribution list please email Suzy Hooven at 

  • Collaborating with other ETSU departments and offices to improve ETSUs websites, catalogs and brochures.

  • Hosting monthly Academic Advisement Council meetings for advisors, faculty and staff involved with undergraduate advisement.

  • Assisting with the development and redesign of advisor tools such as the Advisor Grade Tool in GoldLink.

  • Coordinating the advisement setup for new student orientations.
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