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Communicating with Difficult Personalities *

Thursday, February 05, 2009Mini-Dome, Room E205Difficult behavior does not equate to a "bad person." Participants learn there are ways to respond that stop feeding and reinforcing common difficult personalities. Objectives: - Summarize behaviors and/or situations that you personally find "difficult" - Identify actions you can take with difficult personalities - Identify resources LEAD Certification Applicable: Improve Your Relationships Facilitator: Keith Bailey, Ph.D., EAP Instructor

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