In order to successfully install the BDM Plug-ins in Internet Explorer, you should run Internet Explorer as an Administrator. Follow these steps to run IE as an Administrator:
1) Right click your Internet Explorer icon.
2) From the context menu, select "Run as administrator"
You do not need to do this every time. You only need to do this when first installing these plugins. Follow the steps below to complete the BDM Plug-in installation.
Step 1) Log into BDM using Internet Explorer via INB by clicking on the magnifying glass or plus sign. You will see a list of "applications" which you have access to in BDM.
Step 2) From the Help menu, select Check Installed Components. A dialog box will appear showing the EMC plug-ins that need to be installed.
Step 3) Select the icon to the left of the first component, ApplicationXtender Web Access Scan Component. Click the Run button when prompted by the browser.
Step 4) The installation wizard for the component will start. Click the Next button.
Step 5) Select I accept the terms of the license agreement and then click the Next button.
Step 6) Select Anyone who uses this computer (all users) and then click the Next button.
Step 7) Click Install to begin the installation process.
Step 8) If you are prompted by your computer, click Yes to allow the plugin to be installed. If you are instead prompted for an Administrator username and password, please contact the OIT Help Desk. This means the account you are using to log into Windows on the computer does not have Administrator rights.
Step 9) Once the installation of the first plug-in is complete, repeat steps 4-8 for the remaining three EMC components that need to be installed.