Non-Employee Direct Deposit

direct deposit payment service

Welcome to ETSU's non-employee direct deposit payment service, provided by the Division of Business & Finance.

Burgin Dossett Hall

Our online enrollment process is fast, easy, and convenient, with the goal of ensuring that every vendor, payee, and reimbursee receives payment from the University via direct deposit in a timely, accurate, and secure fashion, while also protecting the financial security of our institution. The process below was designed to streamline the authorization of these payments and to facilitate the collection of all other required information as necessary to register new vendors, payees, and reimbursees with the University or update any ACH payment information currently on file. If you're a vendor, payee, or reimbursee, please take a few moments to review the helpful resources below and please direct any additional questions you may have to the ETSU department that instructed you to complete this process. If you're an ETSU faculty member or staff member and you would like to discuss the requirement for all vendors, payees, and reimbursees to complete this mandatory online authorization process, please don't hesitate to contact me at the information provided below. Thank you for your cooperation and understanding.


Director of Financial Systems and Technology
423-439-5504

Companies and Individuals 

Companies and Individuals doing business with East Tennessee State University will need to register through our Supplier Self Service Portal.

Supplier Registration

Payment Method Changes 

  • ACH CHANGE FORM: My company/organization already has existing direct deposit information on file with ETSU and I need to update our bank information 

    Submit ACH Change Authorization Form

    PREVIEW the ACH Change Authorization form

    A thorough review of the information below will minimize any delays in the processing of your form and ensure a timely processing of any payments to you from ETSU via direct deposit.

    Why do I need to submit this form?

    • This form is necessary in order to update ONLY the banking information on file at ETSU for your company/organization.
      • This form should NOT be used if more than your company/organization's bank information has changed.
        • If your company/organization name and/or tax ID has also changed, you must submit an ETSU Vendor Application as a new supplier.
    • ETSU will make a fraud prevention phone call to the phone number for your company previously on file with ETSU for verification purposes prior to changing any bank account information.

    How do I get access to this form?

    • You must create a free Dynamic Forms account via the Account Creation link at the top of this webpage or via the "Create New Account" option from within any of the form links before you can sign in to submit your information.
    • You will receive an email to activate your account before you are able to sign into any of the forms.
    • Once enrolled, you will immediately have convenient online access to submit forms, view your pending forms, and review your completed forms history.  
    • Please keep your username and password for future access to our forms system.

    What do I need to know in order for me to help streamline this process?

    • Input EIN/SSN without dashes (example: 123456789, not 123-45-6789).
    • You will need to attach a completed and signed W9 & voided check/bank letter, please have those ready as PDF or image files when you are ready to submit the form.
    • Where instructed on the form, please provide the FULL name(s) of the person(s) at ETSU that requested you to submit this form.
    • You will receive a confirmation email after you provide your electronic signature and submit the form.
    • DO NOT opt-out of e-signature at the end of the form. You must submit this form by providing your electronic signature in order for it to be accepted.
      • If you select opt-out, you will be required to fill out this form from scratch again and submit it with your electronic signature. 

Additional Resources

Fillable W9 form

Fillable W8-BEN form (individuals that are not a United States citizen)

Fillable W8-BEN-E form (companies outside the United States - no US EIN number)

ETSU Purchase Order Terms & Conditions

FAQs

  • Why do I need to submit a form to ETSU? 
    A form is needed to either register you as a vendor or payee in our system which will issue you a unique ETSU E# and set up ACH payment information so that you receive payments from us via direct deposit - OR -  to setup/update ACH payment information for an existing E# with ETSU. 
  • Which form do I need to fill out?

    If you are an individual (not a company), you will submit the Individual Payee Form under Individuals to set up OR update your information with ETSU.  Please reference the notes under the Individual Payee form for more information.

    If you are a company, you will submit either a vendor application, a non-PO form, or one of the forms to update your payment method depending on what the need is.  Please reference the notes under each of the company forms for more information.  If you are still unsure, please contact your ETSU correspondent.

  • I am not a US citizen/business entity and use a bank account outside of the US. What should I do? 

    If you are not a US citizen/business entity, you will not submit any of the dynamic forms on this page.  Please fill out and sign a W8 instead and send it to your ETSU correspondent.  You can find a link to the IRS's fillable W8 form under Additional Resources on this webpage. 

  • I have existing direct deposit information on file with ETSU but need to update my bank information. What do I do?

    If you are an individual (not a company), please submit the Individual Payee form under Individuals to update your bank information with ETSU. 

    If you are a company, please submit the ACH Change Authorization form under Payment Method Changes.  This is to update ONLY bank information.  If your company has changed names/tax IDs, you must submit a vendor application as a new supplier.  ETSU will make a fraud prevention phone call to the phone number for your company previously on file with ETSU for verification purposes prior to changing any bank account information.

  • I am currently receiving paper checks as payment from ETSU and want to be set up to receive payments by direct deposit. What do I do?

    If you are an individual (not a company), please submit the Individual Payee form under Individuals to update receiving payments from ETSU via paper checks to direct deposit. 

    If you are a company, please submit the Cease Paper Checks form under Payment Method Changes to update receiving payments from ETSU via paper checks to direct deposit.   ETSU will make a fraud prevention phone call to the phone number for your company previously on file with ETSU for verification purposes prior to changing the payment method.

  • I cannot fit my EIN or SSN in the field provided on the form. What do I do?
    Please input your EIN or SSN into the form without dashes (example: 123456789, not 123-45-6789)
  • My W9 or voided check will not attach to the form. How do I fix it? 

    If you are unable to get your W9 or voided check to attach to the form, try the following:

    1. Refresh the webpage to see if the form has timed out.  You may need to relogin to the form.
    2. Use a different browser.  Sometimes a browser will cause issues with attaching items.  
    3. If you are using a phone or tablet, try it on a desktop computer or laptop instead. 

  • I did not receive an activation email after I created a Dynamic Forms account. What should I do? 

    If the activation email does not appear in your email inbox after you have created a Dynamic Forms account, please check your spam and junk folders.  If you have a gmail account, you may also want to check your "Promotions" and "Social" folders.  If you still cannot locate your activation email please contact your ETSU correspondent for assistance.  

  • I did not receive a confirmation email after electronically signing and submitting a form. What should I do? 

    If the confirmation email does not appear in your email inbox after you have electronically signed and submitted a form, please check your spam and junk folders.  If you have a gmail account, you may also want to check your "Promotions" and "Social" folders.  If you still cannot locate your confirmation email please contact your ETSU correspondent. 

  • I chose to "Opt-Out" of the electronic signature at the end of the form. What do I need to do?

    DO NOT opt-out of the e-signature at the end of the form.  If you chose to opt-out of the electronic signature, you will need to complete the form again and submit it with your e-signature. Forms that are not submitted with an e-signature will not be accepted.  

East Tennessee State University does not discriminate against students, employees, or applicants for admission or employment on the basis of race, color, religion, creed, national origin, sex, sexual orientation, gender identity/expression, disability, age, status as a protected veteran, genetic information, or any other legally protected class with respect to all employment, programs and activities sponsored by ETSU.

Title IX of the Education Amendments of 1972 protects people from discrimination based on sex in education programs or activities which receive Federal financial assistance. Title IX states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance..." 20 U.S.C. § 1681