In an effort to provide the best service possible, we recommend that you direct your inquiries regarding your financial aid according to the following guidelines. Regardless of where you are attending classes you may contact the counselor assigned to you by your last name. You may also schedule a time to meet with your counselor either in-person or via Zoom by making a FASTPASS Appointment. Walk-ins are welcome at our physical office (105 Burgin Dossett), but you will meet with the walk-in counselor on duty that day, who may or may not be your personal Financial Aid Counselor.
- More detailed questions may be referred to other ETSU Staff.
- Counselors are also available to meet with students on an unscheduled basis; however, it may not necessarily be with the counselor assigned to you.