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School of Graduate Studies

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Full Graduate Assistantships - Information Technology Services

Number of Positions:  1

Contract Dates:  08-01-2019 to 05-15-2020

Possible Renewal:  Yes

Job Description:

Graduate Assistant is needed to work with the Information Technology Services (ITS) Help Desk to support faculty, staff, and students with receiving front line IT support. Responsible to the Help Desk Manager for the following:
• To provide courteous and timely assistance for employees and students who contact the ITS Help Desk via telephone, email, chat, and walk-in traffic.;
• First point of contact for students, faculty, and staff for providing technical assistance and support related to computer systems, hardware, or software.  Configure and troubleshoot wireless access on personal devices.;
• Provide ITS Help Desk support for various technical issues including but not limited to username/passwords, minor hardware and software problems, and email.;
• Create work tickets for ITS personnel when issue cannot be resolved at Help Desk.;
• Review Policy Manual with Help Desk student workers and collect signed agreements.;
• Assist Help Desk Manager with collection and validation of timesheets for Help Desk student workers.;
• Assist Help Desk Manager with ensuring Help Desk student workers follow proper protocol and procedures as listed in the Policy Manual;
• Represent ITS in a competent and professional manner;
• Perform other duties as assigned.

Job Qualifications:

• Basic knowledge of computer software and hardware;
• Ability to work toward scheduled deadlines with limited supervision;
• Ability to apply training and troubleshoot technical problems;
• Must possess excellent oral and written communication skills;
• Previous experience working with IT or computers preferred but not required.

Job Requirements:

Required to work 20 hours per week.  Schedule to be determined based upon class schedule.  Potential shifts available Monday – Friday 8am – 10pm and some weekend shifts.

Application Instructions:

Forward cover letter, resume, and Graduate Assistantship Employment Form to Adam Greever at .

Contact Information 

Adam Greever
Help Desk Manager
Information Technology Services

Phone: (423) 439-3614
E-mail: 
PO Box: 70284

 

Full Graduate Assistantship - Campus ID Services

Number of Positions:  1

Contract Dates:  08-15-2019 to 05-015-2020

Possible Renewal:  Yes

Job Description:

Reports directly to Systems Coordinator. Job consists of marketing ID BUC$ and other ID programs. Primary duties include creating social media content, flyers, and other marketing material; coordinating with University Relations, campus departments, and other contacts; expanding and managing the off-campus program, updating the Campus ID Services and University Center websites, advertising, conducting customer satisfaction surveys, coordinate marketing activities, and promoting campus card usage. Secondary duties include assisting with office coverage, oversee and support student worker staff, and other duties. The student will need to be able to work new-student orientations and other campus events.

Job Qualifications:

Accepted graduate student in Media and Communication or Marketing programs. Students must have a good understanding of technology. Software knowledge needed includes Adobe Creative Cloud products, Microsoft Office 365 programs, social media platforms, and the ability to learn new software. Excellent communication, organizational skills, and fluency in English are required. Able to work with little supervision and have knowledge of campus grounds.

Job Requirements:

Must be able to work the allotted 20 hours per week with a semi-flexible schedule depending on office events and coverage needs. Office hours are Monday 8 a.m. – 6:00 p.m., Tuesday-Friday 8 a.m. – 4:30 p.m. with occasional weekends. The student must be enrolled in a graduate level program.

Application Instructions:

Send cover letter and resume to Katy Beall at . Please include your completed degree(s), current major and working availability. Email only from your official ETSU account, please.

Contact Information 

Katy Beall
Systems Coordinator
Campus ID Services

Phone: (423) 439-8313
Email:
PO Box: 70611

 

Full Graduate Assistantships - Little Buccaneers

Number of Positions:  3

Contract Dates:  08-19-2019 to 05-15-2020

Possible Renewal:  Yes

Job Description:

Assistant to full time teacher in the Infant, Toddler, or Preschool program.  In addition to being an early learning laboratory environment, we operate as a part-time childcare program.

Job Qualifications:
We are looking for a graduate student who has completed at least 12 hours of Early Childhood coursework, holds a degree in Early Childhood, or is working on a Master's in Early Childhood.

Job Requirements:

You will need to be fingerprinted (paid for by DHS), have a recent health exam on file, 3 references, plus additional trainings and licensing requirements for working in childcare.

Application Instructions:

Contact our On-Site Director for further information
Beth Huber at

Contact Information 

Beth Huber
On-Site Director
Little Buccaneers
Education
Phone: (423) 439-7549
E-mail: 
PO Box: 70434

 

Full Graduate Assistantships - Parking Services

Number of Positions:  1

Contract Dates:  8-15-2019 to 05-15-2019

Possible Renewal:  Yes

Job Description:

The Parking Services GA is responsible for assisting with all front office responsibilities, including: Customer service;
Taking and receipting payment for parking citations;
Providing campus information to visitors, students, and faculty/staff;
Distributing parking permits;
Accurately maintaining multiple information databases;
Providing research assistance to department administration;
Maintaining hard copy filing systems;
Preparing special projects/presentations;
Assisting with orientation activities and special events; and
Other duties, as required.

Job Qualifications:

Exceptional customer service;
Excellent attention to detail and organizational skills;
Confidentiality;
Strong communication & reasoning;
Advanced computer skills;
Self-motivated; and
Ability to successfully work with individuals from a variety of different backgrounds in a busy, fast-paced environment.

Job Requirements:

Work Schedule is

Monday - Friday
8 am - 12 pm or 12 pm - 4 pm

Before applying, please check your schedule and make sure your courses and other activities allow you to be available during one of these time periods

Application Instructions:

Submit cover letter and resume by email to

Contact Information 

Mariah Walker
Assistant Director of Parking Services
Parking Services
East Tennessee State University
Phone: (423) 4395650
E-mail: 
PO Box: 70715

  

Full Graduate Assistantships - University Advancement

Number of Positions:  1

Contract Dates:  08-15-2019 to 05-15-2020

Possible Renewal:  Yes

Job Description:

Under the guidance of the Assistant Director for Annual Giving in University Advancement:

-Assist in supervising APS/FWS students assigned to University Advancement.

-Assist in managing and creating content for University Advancement Social Media accounts

-Using Microsoft Word mail merge functions, prepare correspondence to donors and prepare annual giving mailings.

-Ensure letters are properly packaged, sorted, and made ready for mailing.

-Help track mailings and associated expenditures.

Provide assistance to other areas of Advancement:

-Provide support for the reception area of the office, when required.

-Other duties assigned.

GA contract/stipend will be above the University average (commensurate with experience).

Job Qualifications:

-Organized, able to work with little supervision

-High level of attention to detail and follow up.

-Applicant must have excellent computer skills and be proficient with Microsoft Suite.

-Knowledge of Social Media platforms (Facebook, Instagram)

-Knowledge of Adobe Photoshop or other similar software preferred(InDesign, Illustrator, etc.)

Job Requirements:

-20 hours per week during the contract period

-Enrolled full time

Application Instructions:

Send resume and cover letter to Tyler Gaby at .

Contact Information 

Tyler Gaby
Assistant Director of Annual Giving
University Advancement

Phone: (423) 4395735
E-mail: 
PO Box: 70721

 

Full Graduate Assistantships - Human Resources

Number of Positions:  1

Contract Dates:  08-15-2019 to 05-15-2020

Possible Renewal:  Yes

Job Description:

The Department of Human Resources is seeking a self-motivated and project-oriented candidate to assist with special projects and day-to-day Human Resources operations.
- Assists with testing and deploying new business processes and systems
- Supports Human Resources customers by answering technical or operational questions
- Helps develop customer communications including emails, training guides, newsletters, etc.
- Assists with daily operational duties such as front desk coverage and routing or responding to phone calls and emails

Job Qualifications:

- Strong technology background and the ability to learn new systems
- Fluency in English and excellent verbal and written communication skills
- Experience with project management and/or system or process roll-out
- Must be able to work a defined schedule
- Degree in Business or related field preferred
- Human Resources experience preferred and/or an interest in human resources business processes
- Experience providing excellent customer service preferred

Job Requirements:

Application Instructions:

Must be accepted into an ETSU graduate program. Please send cover letter and resume to the contact.

Contact Information 

Angela Wright

Human Resources

Phone: (423) 4394457
E-mail: 
PO Box: 

 

 

Full Graduate Assistantships - Financial Information Systems

Number of Positions:  1

Contract Dates:  08-01-2019 to 05-15-2020

Possible Renewal:  Yes

Job Description:

Assist the Financial Information Systems Manager by conducting basic website revisions and the drafting of online forms. All work will be performed at the specific direction of the Financial Information Systems Manager and must be submitted for approval. Information Technology Services will provide required training regarding ETSU’s web content creation systems.

Job Qualifications:

Basic web design experience, either professionally or personally, as well as excellent attention to detail. Ability to follow detailed written instructions as necessary to draft and revise various components of the complex Business and Finance website. A motivated and patient self-starter with a desire to work independently in a productive and resourceful fashion through trial and error.

Job Requirements:

Application Instructions:

Submit cover letter and resume by email to

Contact Information 

David Smith
Financial Information Systems Manager
Division of Business and Finance

Phone: (423) 439-5504
E-mail:
PO Box: 70732

 

Full Graduate Assistantships - Student Organization Resource Center

Number of Positions:  1

Contract Dates:  08-15-2019 to 05-15-2020

Possible Renewal:  Yes

Job Description:

Assists in the advisement of fraternities and sororities and their respective governing councils. Supports various programs and initiatives sponsored by Fraternity and Sorority Life staff, the College Panhellenic Council (CPH) Interfraternity Council (IFC), and National Pan-Hellenic Council (NPHC). Aids in the planning and execution of risk management education and monitors organization compliance with university policies and procedures. Participates as an active member of the Student Organization Resource Center staff and performs other duties as assigned by the Director of Fraternity and Sorority Life that furthers fraternity, sorority, and student engagement initiatives within the campus community.

Job Qualifications:

Open to all degree programs
Interest in mentoring and advising students
Strong ability to work well as a team and autonomously
Outstanding interpersonal communication skills and ability to build relationships
Excellent decision making and time management skills
Experiences with student activities, campus involvement opportunities, and fraternity and sorority life preferred

Job Requirements:

Evening and weekend work

Application Instructions:

Send resume and cover letter to Director of Fraternity and Sorority Life, Maggie Darden, at

Contact Information 

Maggie Darden
Director of Fraternity and Sorority Life
Student Organization Resource Center

Phone: (423) 4396837
E-mail: 
PO Box: 

 

Tuition Scholarships - Psychology

Number of Positions:  3

Contract Dates:  08-15-2019 to 05-15-2021

Possible Renewal: 

Job Description:

Front office/receptionist style tasks including but not limited to: communicating via phone & e-mail, scheduling appointments, checking patients in/out for appointments, electronic medical record tasks, processing payments, and scanning/copying documents. Two-year academic contract dates: 8/15/2019-5/15/2020 & 8/15/2020-5/15/2021. Required trainings (e.g., HIPAA, electronic medical record, policies) will be provided.

Job Qualifications:

Students must be entering their first period of registration as a graduate student at ETSU. In addition, the candidate must be admitted into a specified graduate degree program.  Mental health or healthcare training/experience preferred but not required.

Experience working with the public/customer service is preferred.

Job Requirements:

Must work 8 hours per week.
Must comply with privacy practices and policies outlined by the Behavioral Health & Wellness Clinic.
Must exhibit good customer service skills and ability to work with a team.

Application Instructions:

Interested applicants should email Dr. Natasha Gouge, Clinic Director, and include the following attached to the e-mail:
Cover letter expressing your interests and qualifications
Resume/CV
Letter of recommendation from professional source (e.g., faculty member, supervisor)

You will be contacted via e-mail to schedule an interview. Applications will be reviewed as they are received and will continue until the positions are filled.

Contact Information 

Natasha Gouge, PhD
Clinic Director
Psychology

Phone: (423) 439-7778
E-mail: 
PO Box: 

 

Full Graduate Assistantships - Sherrod Library

Number of Positions:  1

Contract Dates:  08-16-2019 to 05-08-2020

Possible Renewal:  Yes

Job Description:

Sherrod Library is seeking a self-motivated and project-oriented candidate to assist with special projects and displays in the Library

Job Qualifications:

Principal Duties, Responsibilities, and Skills:
• Preferred Skills– knowledge of Adobe package – particularly Illustrator
• Excellent computer skills are preferred.
• Candidate needs be able to organize multiple display sites
• Candidate should  be available to work  Monday – Friday 8am – 4:30pm
• Candidate must be highly dependable.
• Candidate must have excellent verbal and written skills along with a strong attention to detail.
• Candidate must be a team member and be able to handle confidential information in a discreet manner.

Job Requirements:

Preferred Skills– Adobe package – particularly Illustrator

Application Instructions:Application only - no resume, no letters of reference.
Application available online at:  libraries.etsu.edu/about/Jobs/ga

Contact Information 

Jeri Paddock

Sherrod Library

Phone: (423) 439-8553
E-mail: 
PO Box: 70665

 

Full Graduate Assistantships - Archives of Appalachia

Number of Positions:  1

Contract Dates:  08-15-2019 to 05-15-2020

Possible Renewal:  Yes

Job Description:

A GA is needed who will assist in preserving and describing analog sound recordings in the Lewis Deneumoustier Collection.  Working with professional Archives staff and undergraduate assistants, the GA will house the recordings in archival enclosures, clean the recordings when necessary, and provide intellectual access to the recordings by creating an item-level inventory.  Additional opportunities for curating exhibits and creating social media posts about the Collection are possible.

Compiled over nearly seven decades by a leading figure in the preservation of American vernacular music, the Lewis Deneumoustier Collection is a meticulously curated resource that includes 22,500 sound recordings in a variety of formats (LPs, 45s, 78s, cassettes, compact discs, and open reel tapes) as well as nearly 70 linear feet of periodicals, sheet music, photographs, festival posters, and research files. It represents a major resource for scholarship and creative work in the performing arts and humanities.

Job Qualifications:

• Ability to handle meticulous and detailed work independently and with accuracy;
• Basic knowledge of word processing, data entry, and spreadsheet development;
• Ability to work toward scheduled deadlines with limited supervision;
• Excellent oral and written communication skills;
• Interest in country, bluegrass, and old-time music desirable;
• Experience handling analog sound recordings desirable.

Job Requirements:

Required to work 20 hours per week (340 hours per semester).  Schedule to be determined based upon class schedule.  Potential shifts available Monday – Friday, 9:00am – 4:30pm.

Application Instructions:

Forward cover letter, resume, and Graduate Assistantship Employment Form to Jeremy Smith at .

Contact Information 

Jeremy Smith
Director
Archives of Appalachia
East Tennessee State University
Phone: (423) 4395339
E-mail: 
PO Box: 70295

 

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