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ETSU Identity

University Relations

Identity FAQ

Beginning July 1, 2018, ETSU faculty and staff (except Quillen College of Medicine) will order new print and design projects via . See the entire workflow here. 

Here are some Frequently Asked Questions. Please feel free to contact us for additional assistance. 


How do I order business cards?

See a flowchart for the business card ordering process here

How will I be billed for design and print projects?

Design will be billed through journal voucher. University Relations will provide a price quote based on the size of your project. 

University Relations will work with Postal Services to obtain print quotes. A staff member from Postal Services will contact you with your quote and, if approved, will enter your print project into eBucs where you/your department will be required to approve the cost.


How much does design assistance cost?

Please see the full price list here. If you need a custom quote for your project, email

Any ETSU faculty or staff member is permitted to use Design Conductor templates free of charge. 


What is Design Conductor?

Design Conductor® offers online templates that allow users to add images, graphics and text to create flyers, brochures, business cards, and more.

Log into Design Conductor here. 

See our instructional guide on business cards here.

What are the lead times for projects designed by University Relations?

Lead times can vary depending on the time of the year and how many requests are in queue. Typically, design times are based on the size of the project.  Here are general guidelines so you know how much time to plan. The more notice you provide assists University Relations staff to ensure your deadline is met. Please allow additional time for printing. 

Project Type
Lead Time


3 weeks


2 weeks


2 weeks

Small booklets (approximately 10 pages)

6 weeks

Large booklets (more than 10 pages)

8 weeks

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