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2 Factor Authentication

Information Technology Services

Phone Instructions

To Setup Email, One Note or other applications on Your Mobile Device:

  • Using a web browser and Office 365 Webmail, complete the 2FA configuration instructions for either Windows or Mac Desktop
  • Open the app on your mobile device
  • You will either be prompted for an app password or a code that will be sent via text message. It depends on how the application is built.
    • If the application is 2 Factor aware, you will only be prompted for a code via text message
    • If the application is not 2 Factor aware, you will need to enter an app password where you would normally enter your ETSU password
  • If needed, you can create additional app passwords for your mobile device applications
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