Clinics and Patient Information
Helping patients through the impact of coronavirus
ETSU Health is closely following the quickly evolving COVID-19 pandemic and is meeting on a regular basis to update clinic management and staff protocol. The clinical focus team is being led by Dr. Jonathan Moorman, Division Chief of Infectious Diseases and a member of the Tennessee Coronavirus Task Force.
Speech and Hearing Clinics
ETSU Health Speech and Hearing Clinics will be closed Thursday, March 19 through Friday, April 10. Regular clinic appointments may resume on Monday, April 13 pending CDC (Center for Disease Control) and other local and Federal advisories. More information and a complete list of the affected speech and hearing clinics is available on the ETSU Center for Audiology and Speech Language Pathology website.
Dental Hygiene clinic
ETSU Health Dental Hygiene clinic will be closed Wednesday, March 18 through Friday, April 10. Regular clinic appointments may resume on Monday, April 13 pending CDC (Center for Disease Control) and other local and Federal advisories.
Please find answers to common questions below and additional links in our resources section
How do I avoid getting sick?
To minimize the spread of illness, everyone should follow these everyday preventive actions recommended by the CDC:
- Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer.
- Avoid touching your eyes, nose, and mouth with unwashed hands.
- Avoid close contact with people who are sick.
- Stay home when you are sick.
- Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
- Clean and disinfect frequently touched objects and surfaces.
What should I do if I am sick?
Influenza is still very prevalent in the region and it is more likely to be the cause of respiratory illness than coronavirus. If you experience fever, cough, or difficulty breathing and you have had contact with a confirmed COVID-19 patient and/or traveled from a location with a CDC Level 3 or Level 2 travel notice within 14 days of the onset of illness, stay home and contact your health care provider.
ETSU Health clinics are administering COVID-19 testing. Individuals with symptoms of COVID-19 including fever, cough, and shortness of breath may also contact the Health Department at 423-979-4689 for screening and further information on testing sites.
Do not go to a health care facility before you have called your provider.
Additionally, students, faculty and staff can access the ETSU University Health Center, located in Roy S. Nicks Hall, Suite 160. The ETSU University Health Center hours are temporarily changing. Please note the new hours:
Monday/Wednesday/Friday: Noon-4 p.m.
Tuesday/Thursday: 10 a.m.-2 p.m.
Our providers, nurses, and staff will still be available via phone (423-439-4225) during normal operating hours (M – F: 8 a.m. – 4:30 p.m.) to evaluate, treat, and answer any of your questions.
ETSU University Health Center patients are strongly encouraged to reach out to providers via the Patient Portal with any questions or concerns. A member of the team will respond promptly to provide you with the best possible care during this time. If you do not have access to patient portal, you may call at 423-439-4241 to initiate your account.
Can I get tested at an ETSU Health clinic?
Yes, ETSU Health clinics are administering the COVID-19 testing. Patients should call their providers to discuss before going into the clinic.