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Information Technology Services

Forms

ETSU Access Forms:

Computer Account Name Change Request (Web)

  • Used by students and employees to change ETSU username due to a legal name change already made by the Registrar or Human Resources.

  • Preferred display name can be changed by updating your Personal Information in GoldLink.

Computer Account Request and Access Form (Web)

  • Used by employees to request departmental accounts, shared mailboxes, MEAC accounts, vendor accounts, guest accounts, or D2L accounts.

  • Used by employees to request access to an ETSU web site, network folder, or server.

Computer Replacement Form (Web) 

  • Used by employees to request the scheduled replacement of an ETSU computer that has been budgeted to an existing position.

  • New qualifying positions will have a new computer allocated once the position has been approved.  Contact ITS for more information.

Network Security Request Form (PDF) 

  • Used by employees to request firewall exemptions and static IP addresses.

  • Form requires supervisor and Vice-President or Dean approvals, and possibly a letter of justification. 

Remote Access Request Form (PDF) 

  • Used by employees to request Remote Desktop access (access to your desktop from off-campus) or VPN access.

  • Form requires supervisor and Vice-President or Dean approvals, and possibly a letter of justification.

Telecommunications Requisition Form (PDF) 

  • Used by employees to request all Telecommunications services including new phones for new employees. 

  • To request a long distance PINs check the OTHER box at the bottom of the form.

  • Form requires department head, Dean or Director, Vice President, and Budget approvals. 

 

Banner Forms:

User Access Request Forms:

Banner Advancement Account Request Form (PDF) 

  • Used by Advancement Services personnel to request access to Banner Advancement data and processes. 

  • Used by Campus departmental staff who monitor the ePrint Gift payment report will to request access to Foundation indexes.

  • Form can be submitted on behalf of an employee by the current supervisor.

  • Form requires supervisor, Advancement data custodian, and possibly Finance data custodian approvals.

GoldLink Finance Account Request Form (Web) 

  • Used by departmental staff who monitor budget information, need access in the eBucs purchasing system and/or need access to ePrint Finance reports.

  • Form can be submitted on behalf of an employee by the current supervisor.

  • Form requires supervisor, budget manager, and Finance data custodian approvals.

Banner Financial Aid Account Request Form (Web) 

  • Used by Financial Aid personnel and some other Administrative office staff to request access to Banner Financial Aid data and processes. 

  • Form can be submitted on behalf of an employee by the current supervisor.

  • Form requires supervisor and Financial Aid data custodian approvals.

Banner HR Account Request Form (Web) 

  • Used by Human Resources and Payroll personnel to request access to Banner HR data and processes.

  • Used by departmental staff who monitor the ePrint HR Budget, Labor, and Leave reports to request access to campus organizations.

  • Form can be submitted on behalf of an employee by the current supervisor. 

  • Form requires supervisor and Human Resources data custodian approvals.

Banner Student Account Request Form (Web) 

  • Used by Enrollment Services staff and other departmental personnel who require access to Banner Student data and processes for the purpose of advising, grade entry, course building, issuing permits, and other student-related functions.

  • Form can be submitted on behalf of an employee by the current supervisor.

  • Form requires supervisor and Student data custodian approvals. 

Other Banner forms:

Administrative Program Request Form (Web) 

  • Submitted by Banner users in Administrative offices to request ERP programming support for Banner and Banner-related systems, or web applications.

  • Form requires supervisor and Banner data custodian approval(s).

Duplicate PIDM Manager (Web) 

  • Used by Administrative users to identify duplicate PIDMs and initiate the record merge process.

 

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