The ITS Help Desk is the first point of contact for technical assistance via telephone, email, chat, or walk-in support. Requests that cannot be resolved by Help Desk technicians are escalated to the next level of support for specialized assistance. Service is available to all ETSU students, faculty, and staff.
Visit the Help Desk website for instructions, current operating hours, and contact information.
ITS Help Desk Staff
Temporary and Student Support Staff