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Help Desk

Information Technology Services


Software Standard Software for ETSU PCs

All ITS-supported PCs have the following software installed when the computer is distributed to staff and faculty: 

  • Microsoft Windows
  • Microsoft Office
  • An FTP client
  • A PDF reader
  • Microsoft Defender 

If you are missing one of those programs or are having difficulties, please contact the Help Desk. Please have the ETSU number of the computer ready. The ETSU number can be found on either the top or front of a desktop tower or on the bottom of a laptop.

SPSS, SAS, Minitab and Visual Studio are available for installation on supported systems upon request. Licenses for other Microsoft software products are available for purchase. Please contact the Help Desk if you have questions about ordering software. Please contact ITS after you purchase additional software. Your ITS technician will install the software once the license is received by the department. 

Apple Macintosh computers come with MacOS X, Microsoft Office and Symantec antivirus software.

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